Skip to main content

Mounce Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)
Visit Mounce Automotive
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–12:00pm Closed
Sunday Closed Closed
(888) 557-4282 (888) 557-4282

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mounce Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Experience!

I've bought a few cars before, but this experience has quite possibly been the best one! There are no tricks or gimmicks when it comes to buying or service work with Tim. He will do all he can to accommodate you and help you get what you need in a quick manner. As far as service goes, he is willing to actually go out of his way to make sure you have a way to get to places you have to go to even if it means driving you a loaner vehicle himself. He is extremely timely in communication and friendly to talk to. He is the kind of car dealer any person looking for the small town feel can appreciate. To top it all off, such a great selection of vehicles and good pricing on them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

My son and I had narrowed our search down to two cars, one in El Paso and one in St. Charles, IL. I wasn't too familiar with El Paso and certainly not Mounce Automotive so I did some research. Once I read through the numerous very positive reviews, I was sold that the drive would be worth it. We were not disappointed. Tim was our sales person, and like everyone mentioned, his customer service and professionalism were top notch. The car was exactly as he described it leaving very little left but a discussion on price. Tim was up front, gave us a great price and we were on our way. We couldn't ask for a better buying experience. I would highly recommend Mounce Automotive and specifically Tim for your next vehicle purchase. If you're looking for honesty, a hassle free process and a fair price you won't do better anywhere else. Jeff - Peoria, IL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very good to wotk with! No high pressure sales.

Mounce had two trucks that I was interested in. I was able to take both for an extended test drive to see which one was the right fit! Tim was great to work with and was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jay, I hope you enjoy your new Ford F-150 please let us know if we can do anything for you. Thanks, Tim

Tim Dawson: Sales Consultant

Tim was very great at explaining things, as we are new in the buying process. Tim was helpful in finding me a vehicle that properly met all my needs. He is very friendly and personable, and would highly recommend him to anyone searching to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Abagail I'm glad you had a good experience with Mounce Automotive. Please let us know if there anything we can do for you. Thanks, Tim

good experience

Made the buying experience painless. quick, good communication, trustworthy. I liked it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the nice words.

Bought 2011 Prius

He did a great Job, did not pressure me at all. A great addition to your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John thank you for the kind words. I hope you enjoy your new Prius. Thanks, Tim

Thanks!!

Youtube video was helpful in buying! Car was as expected and there were no surprises. Willing to work with pricing and bank. Excellent communication from Tim. Would buy from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hannah im glad the YouTube video as helpful. Please let me know if we can do anything ells for you. Thanks, Tim

Good Service

Recently I bought a car from Mounce Automative. Tim was so helpful and friendly. Every process went smoothly. I really recommend Mounce to anyone. Thanks a lot to Tim for his support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Selva I'm glad your happy with you new Nissan Altima. Please give me a call if you ever need anything! Thanks, Tim

Alexis Himes

Excellent place to buy a car!! I bought my new Mazda 3 here and I couldn't be any happier! My car is in superb condition!! Tim was very helpful through the whole process and the rest of the staff was great as well!! I highly recommend taking a look here when trying to find a new car! I'm very happy I stopped here first!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alexis Im glad you had a great experience with Mounce Automotive. Thanks, Tim

Zak Kruse

Tim was great! He made this purchase very easy. He helped me with the loan information and followed up without making me feel pressured. I will most definitely recommend this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Zak thanks for coming in. It was great doing business with you. I hope you enjoy your new truck! Thanks, Tim