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Action Pre-owned Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service

Finding my new used Mercedes CLS was a breeze with Ben and the team. They seemed like family by the end of the process. I got a great deal on my car and they worked with me to get an exceptional interest rate. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A customer that appreciates good customer service.

Ben @ Action Automotive was great!! I will definitely send anyone I know that is looking for a car his way. He will get the job done. When I go to buy again, Ben @ Action Automotive is where I will be. The only drawback is the dealership needs a customer lounge or a waiting area. However, again the customer service you get from Ben and Judd is outstanding. They make you feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience

The team at action preowned were extremely helpful.Sevice was top notched and Ben went out of his way to make a deal happpen.I run a business and know what great service is about.Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ben was awesome!!

Ben was awesome! I love my car and I was in and out in 1hr or so. Great cars for a great price! Check them out you won’t be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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? Fantastic place, great customer service! ?

? Fantastic place, great customer service! ? This dealership was top notch! Ben went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Ben Shabib, to anyone who is looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Acura Tlx

Ben is really helpful with helping me to get the car home. Professional and efficient! I traded my old car for the TLX. It is really a nice car. Fully loaded and maintained. Strongly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CLS550 4Matic

Great clean cars at this dealership. Ben is really knowledgeable and honest. I enjoyed my visit to this dealership but i enjoy my car even more!!! Check them out if you are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great selection of vehicles!

Found out about Action Automotive randomly through the True Cars website. They had a much better color/model of the car I was looking for than the one that I test drove at a local dealership. I inquired about the car I was interested in via the TrueCar app and received a response the next day from Ben via text and voice mail. I made an appointment to test drive the car on Saturday at 10 a.m. and I've been in love with my car ever since! Ben was very friendly and not at all over bearing like a lot of sales people can be sometimes. I took a risk going by myself, as this was my first time financing a car, but I never felt as though he was pulling the wool over my eyes or being pushy. As we test drove the car, he said very little as he noted that I had already done my research and he was confident that the car pretty much spoke for/sold itself. I agreed! After the test drive, we went to talk numbers and an associate evaluated what my trade in was worth. The rest was boilerplate. He ran my credit to get me a rate for an auto loan and after I provided documentation regarding my pay, proof of address, driver's license, etc, I {willingly} signed my life away (HA)! The process from test drive to obtaining the keys took around 3 hours, because I had to go to the bank to get a cashier's check for the down payment--rookie mistake. They charge a percentage fee to use a credit/debit card for your down payment. If you are in the market for a car, especially a certain caliber of vehicle (they have some awesome cars on this lot!) I would highly suggest stopping by Action Automotive to see what they have. People from all over are buying cars from these guys, so that says a lot! When you go, ask for Ben, he makes the process headache free!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

They made my purchase experience painless...It was not a very hard choice but they had the right price, right vehicle and the right color. So happy I came across them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Buying Experience

The biggest reason why I chose to shop at Action Automotive was because of the great reviews I read and I wasn't disappointed. Ben the sales manager at this dealer was excellent. One of things I respected the most was Ben's open candor. He never once tried to sell me anything but instead showed me what my options were. Easily the best car buying experience I have had to date and I would recommend anybody to buy their next car from Action Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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