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Precision Toyota of Tucson

(1,419 reviews)
Visit Precision Toyota of Tucson
Sales hours: 10:00am to 4:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–4:00pm 8:00am–4:00pm
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Toyota of Tucson from DealerRater.

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Fast, no pressure service dept

Great service department. Quick, friendly, no pressure Service advisor - Ask for Ryan Verduzco. Wonderful waiting room. Loved the relaxation room with massage chairs and complementary refreshments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello yetrater, Thank you for taking the time to leave us a 5-star Review! We greatly value the input of our guests and we hope you continue to choose Precision Toyota to serve you for all of your car needs! Have a great day! Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Best car service experience

The service experience is excellent from booking for service to the facilities and finally the service advisor ensures that you get great value for your money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Tucson driver! It's our pleasure to serve you! You amazing review is much appreciated! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Precision Toyota top notch services with friendly employees.

Precision Toyota service is fantastic! They take care of your car while you wait on one of the best waiting area in town. Everyone is really friendly and treated me with respect. They don’t try to push down services that you car don’t need. Greg and Frank were amazing! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Toyotatundra! Thanks for leaving us a five-star rating! Having services done in a timely and professional manner and taking care of our guests needs and safety is our team's top priority. We appreciate your business and invite you to come back whenever you need us! Truly, Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Quick & Efficient to Repair

The battery went out while still under warranty. We received quick referral to get jump start. Battery replaced at no cost. Pleased with professionalism & responsiveness,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Happy Camper, Thank you for your 5-star review today! We love knowing our customers are 100% satisfied after visiting us. We appreciate you and hope to see you again soon! Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Overall great experience

We have never had such a pleasant experience with everyone at a dealership that we dealt with. From the people that greated is at the door to the salesman (Enrique) and the finance guy as well. We will definitely be buying our next vehicle there as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Theholmans, Thank you for taking the time to leave us a 5-star Review! We greatly value the input of our guests and we hope you continue to choose Precision Toyota to serve you for all of your car needs! Have a great day! Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

New RAV4

Five stars for Enrique! Enrique Duran was great to work with. He was extremely knowledgeable on the vehicle as well as the process for buying new and entering a partnership with Precision Toyota ! He kept me informed during the entire process, with either email or phone calls , He kept me updated as to where my car was at all times. I would definitely recommend Enrique to my friends and family for purchasing a new vehicle from precision Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Finally bought new!! Thank you for you 5-star review! We really appreciate your feedback and we're happy to hear that you had such a relaxed sales experience while working with Enrique Duran! Our goal is provide a unique and memorable experience for all of our guests. We hope to continue to earn your business. Have a great day! Sincerely, Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

excellent

experience and service was exceptional. Had an appoinment car went in on time and was ready at time was quoted. waiting area very comfortable and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Norma, We want to thank you for taking the time to leave us a positive review! Your support and time are greatly appreciated. Please feel free to reach out to us with any questions or future vehicle needs. We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Exemplary Service

I use this dealership for all my service checks. They continuously provide exemplary service, friendly and attentive employees, work is clearly explained and priced fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you LeslieF! Our team always wants to make sure that our guests have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back! Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Great dealership,first great impression.

My service advisor greeted me immediately after I pulled into the service and gathered all the information needed;listened to my concerns and answered all my questions. Overall excellent experience,looking forward to trust you my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review, sursu23! We appreciate your business and we're glad to see Marcos Romero has provided you with excellent service. We look forward to your next visit. Best, Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

She made it a very pleasant experience

Kayla Ivy meat me right away. Knew what zi es there For, Said it would take about 1/.30 hrs. Offered the ride home. (Gave me the cost and ask If I need or would like any other work done today ) Helped me and my walker out of the car. Took me to her desk. Took me to the waiting area. Showed me the breakfast area She had given me a card for drink and two items. Came for me when at ready. Gave me a card for car wash. Seated me inn my car and put the Walker in the back seat. How can your service be better than that? No way - the service wasn’t bad before However this was a tremendous noticeable improvement. I was concerned Justin was on vacation as hi had always taken excellent care of me and my car,however Kayla made it equally a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Showgirl2, Kayla Ivy is amazing, so it's no surprise that she made sure you had the best experience possible. We'll be sure to share this with her and our team and we'll see you again soon. Truly, Sunny Davis Customer Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565