Reviews
Very pleasant experience
This place is awesome! I recommend Jose Navarro because he was a very gracious salesman. He helped me get a decent deal on a pre-owned Toyota Corolla. I am very happy with it. Also, he was very helpful and answered any and all questions. Not to mention what a great facility! Lattes, capuccinos! Yum!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, It's our pleasure to have you as our guest! Thank you so much for your review and your kudos to Jose! I will make sure he gets the recognition he deserves! Drive safe and we will be here when you need us! Truly, Sunny Davis Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Great Dealership
I have purchased several new cars from Precision Toyota. Every experience so far has been great. From sales to service this dealership is top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Drclah, We are doing our best to be the greatest dealership we can be, we are glad is shows! Thank you for sharing your feedback with us and others! We are always here to help you when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Best experience ever.
I must say that dealing with Precision Toyota has been the best experience I have ever had at a car dealership. They were very professional and helpful dealing with every aspect of the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Gator321! We really appreciate your 5-star review! Thank you very much for being our guest! We look forward to continuing to serve you! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com
Always Taken Care Of
Getting my car serviced at Toyota is a pleasure. The communication with the service agent is great. Everyone couldn’ be nicer. The waiting area feels like an upscale hotel! I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sheilab, It's our pleasure to always take care of you and to keep your vehicle running like a champ! We are extremely grateful that you've shared your feedback! We look forward to seeing you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Clean, prompt, very professional.
As a new customer Eddie answered all my questions; he was very professional. The waiting room was clean and comfortable. I appreciated the way snacked were made available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello als944, Thank you for you feedback! We are happy to hear that you had a great experience working with Eddie Castro! We think he's pretty great too! It's always our pleasure to serve you! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Exceptional!
My vehicle was taken as soon we arrived to the dealership. My service agent was amazing and the wait was very pleasant! Can’t wait to go back again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Crim6! Thank you very much for your awesome review! We build this dealership with our guests in mind, so we are thrilled to hear that you like it! :) We will be here when you need us! Safe travels! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Perfection
Luis greeted me and made me feel welcome from the moment I drove in and out. Treated me like family and got to drive out with a brand new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Steelers43, WOW! We like that title of your review :) Thank you so very much for your feedback, and we are grateful that you're sharing it with us! We look forward to seeing you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Lady Buyer
Had an excellent buying experience with Michael D. No pressure. Very efficient process after I decided to purchase. Absolutely love my new Avalon. It’s an amazing car. Dealership facilities are exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lady Buyer, We are thrilled to see your review! Thank you so much for giving Mike Dougall a shout-out! He's a pretty special person who does a great job with his guests! We are grateful to have him on our team and we are grateful to have you as part of the Precision Toyota family! Enjoy your new Avalon! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Precision is the BEST IN TUCSON
EXCELLENT in every way! From the great deal Mike Dougall in sales got me to the courteous service after the sale - Precision rocks! Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Yesyesno! This is one of the best reviews we've ever had! I can't come up with the correct words to tell you how much we appreciate you and we are thrilled to have you here as our guest! I will be sharing with review with Mike Dougall! Welcome to the Precision Toyota of Tucson family! Safe travels! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Good but room for improvement
My only quibble was the delay in checking me in for my service appointment. I had a 10:45 appt. but did not get checked in until 11:15. Was left sitting in check-in lane. Since I was new to the dealership I did not make my appointment through a specific advisor. If you are going for the first time, get a specific advisor. The person that events helped me was good and things went smoothly thereafter.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Toyo owner! Thank you for your positive review! We apologize for any delay in checking you into the service department. It's not what we want and we are always working to improve, as we understand there's always room for that! All our advisor's are able to help any guest anytime. I'd like to know more about what caused the delay buy I'm unable to look up your records without your name. Please know, this is not a normal occurrence and again we are sorry. Please call me when you have a few minutes? You can reach me directly at 520-665-3746 Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565