Reviews
Excellent customer service
Manny and Vince at Precision Toyota were very helpful and helped me lease a new car which I will eventually finance as a first time buyer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, Our teamwork is in full force here at Precision Toyota and it's our goal for each guest to leave with a smile on their face! If you ever need anything from us here, please don't hesitate to let us know. Congratulations on your new vehicle! It's our pleasure to have you as part of the family! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Kind caring and efficient people
No negative issues working with this dealership. Would work with these people any time. I have been with this place since 2005. Can only say thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rayofsunshine, First of all, nice name :) Our teamwork is in full force here at Precision Toyota and it's our goal for each guest to leave with a smile on their face! If you ever need anything from us here, please don't hesitate to let us know. Congratulations on your new vehicle! It's our pleasure to have you as part of the family! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Helpful staff and quality service
Manny and Vince at Precision Toyota were very helpful and helped me lease a new car which I will eventually finance as a first time buyer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rdoaz1121, We're so happy to read this review and to hear that our sales team provided you with the 5-star sales experience that people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565
Great experience!
Daniel was very understanding of what we were looking for and made the purchase as smooth and easy as possible! We felt no pressure to make a purchase and got exactly what we were looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Lmnaughton12! Thank you so much for your 5-star review! I'm happy to hear that you had such a positive experience with Daniel sales department. Thank you for being part of the Precision Toyota family and we wish you and your family safe travels in your new vehicle. Have a wonderful day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565https://www.dealerrater.com/dp/11013/reviews#
Recent Car Inspection looking for the source of a noise
I was very satisfied with the inspection and care taken with my 2008 Avalon. The only disappointment was that I made an appointment for 9:30am, was there early, and left my car at the dealer. I almost missed a 5:30 appointment because I did not get my car back until a bit after 5pm. Other than that, the dealership inspected my car, topped off the fluids, and gave me a full report.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Jim! Thank you for taking the time to leave us a positive review. I would personally love to hear from you about how we could have earned that last star. I'm glad that your experience was a positive one and that you enjoyed our facilities! I hope you have a wonderful rest of your day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Excellent experience
We bought a used Corolla and the experience was great. Very different from other dealerships. Our sales person, Dale, was friendly and helpful, and we never felt pressured. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Emgee! Thank you so much for your 5-star review! I'm happy to hear that you had such a positive experience here in our sales department. Thank you for being part of the Precision Toyota family and we wish you and your family safe travels in your new vehicle. Have a wonderful day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Scheduled Service
Precision Toyota is a great place to purchase a new vehicle and our family loves the clean and quiet service department. Very communicative and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michmoon, Thank you very much for taking the time to leave us a 5-star rating! We are glad your experience with us went well! We hope that you will come back and visit us soon! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Excellent service
From the kindness and concern of my representative, Jay Rau, to the efficiency of Eddie Castro, I received excellent service. Kudos to Precision. I have always had a good experience at Precision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi AZbetty, Thank you for your review! We agree, Jay Rau is pretty awesome and it's our pleasure to have him on our service team! We really appreciate your feedback and look forward to continuing to serve you! Please let us know when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Excellent Customer Service
I purchased a used Highlander this month. Salesman Troy Chavez and finance team member Pooja Patel made the whole process easy — they were great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lisa! Thank you so much for your 5-star review! I'm happy to hear that you had such a positive experience here in our sales department. Thank you for being part of the Precision Toyota family and we wish you and your family safe travels in your new vehicle. Have a wonderful day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Two Toyota recalls
I had two recalls performed on my Prius and a minor service performed. Normally when scheduling service an appointment can be made within a couple of days but it took over two weeks to get this recall work scheduled.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Hello Priusguy1145, We are happy to see your review today! We appreciate all of our guest's feedback and I would love to know how we could improve to earn that extra star! Please feel free to contact me personally. Thank you for being our guest! Best, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565