Reviews
Richard Li was amazing very helpful and knowledgeable
Richard Li was amazing very helpful and knowledgeable willing to work with all my needs and communicative great customer service I definitely recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Staff very helpful.
Great Staff very helpful. No pressure to buy explained everything thoroughly. I would highly recommend Kristen Leone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Precision Toyota was Great.
My experience with Precision Toyota was Great. They were professional at every stage of the process. I cannot say enough good things about our salesperson Kristin Leone. She was able to get me a great price on the vehicle that I was looking for, and provided a relaxed experience from start to finish! She gets five Stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and courteous .
Professional and courteous .excellent service. Efficient, nice waiting area. Communicative, polite, friendly, great customer service,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went here for an oil change and tire rotation a few
I went here for an oil change and tire rotation a few months back. The whole time the man was working with me was rude and pushy. After the fact they gave me a list of upwards of $5,000 of things that were “urgently broken” insinuating that if I didn’t fix them immediately I’d get in a crash. Coupled with the videos they took to try and back up their lie that stuff was broken it was all pretty sleazy with them trying to scare you into getting expensive services done. It all felt scammy so I went to the other Toyota in Tucson and what do you know there is literally nothing wrong with the car and I had been lied to. I would dissuade anyone from going here and frankly there is no amount of money you could pay me to get my car serviced here because they are scummy liars.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Deane, thank you for taking the time to provide your feedback. We're committed to full transparency by providing photos and videos of recommended repairs, allowing customers to see the evidence of our findings and be assured that they are NOT being scammed. At the 9-second mark of the video we sent you, you can view the suspension recommendations, and the oil leak is visible at the 12-second mark. If another facility informed you there is "literally nothing wrong" with the vehicle, then they are doing you a disservice. It is our duty and responsibility to provide you with that information; whether or not you choose to do the repairs here or elsewhere is entirely up to you. We stand by our work and inspections and welcome you to bring your vehicle back in so we can review our findings with you in person.
Great dealership, very helpful, informative, service was
Great dealership, very helpful, informative, service was taken care of in a timely manner, great service personnel.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always prompt, always have all the answers to the
Always prompt, always have all the answers to the questions I ask and all the service on my Toyota vehicles (2) are completed as projected. Quality from beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always deliver quality service.
They always deliver quality service. The dealership is easy to locate on the West side of Tucson.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabe H was extremely helpful with getting my car
Gabe H was extremely helpful with getting my car repaired! I was initially not happy because I did not get a call back regarding a quote and had to follow up. Thankfully, Gabe took care of everything in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was fantastic!
The service was fantastic! I received updates on the service work. The repair was made on my A/C work great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair