Precision Toyota of Tucson

Great dealership, very helpful, informative, service was taken care of in a timely manner, great service personnel.

Always prompt, always have all the answers to the questions I ask and all the service on my Toyota vehicles (2) are completed as projected. Quality from beginning to end.

They always deliver quality service. The dealership is easy to locate on the West side of Tucson.

Gabe H was extremely helpful with getting my car repaired! I was initially not happy because I did not get a call back regarding a quote and had to follow up. Thankfully, Gabe took care of everything in a timely manner.

The service was fantastic! I received updates on the service work. The repair was made on my A/C work great.

I was originally satisfied with the customer service for repairs. However, in the past year I have become a dissatisfied customer and will look elsewhere for service. In December last year my vehicle needed a new battery. It was still under the bumper to bumper warranty. At first Precision told me they would not replace the battery. I had to discuss this matter at length with someone in management and while they did replace the battery as a warranty repair it was an unpleasant experience. When I purchased the vehicle in 2021 I specifically inquired about quick service for oil changes and 5,000 mile check-ups. They assured me that they provided these services, on a drive-in basis, in about 1 hour. Now, in my last two or three visits, they are quoting over 2 hours for a simple oil change and they prefer that you make an appointment. They have a speech about how busy their service technicians are, overworked, apparently. This seems to be nonsense, Precision has more than likely found out that they can layoff repair staff, make customers wait longer, and still make a profit. Bad work on the part of Precision, I will take my business elsewhere.

Lindsey was very patient with this customer! Her customer service was top notch! Precision Toyota had my car fixed within 24 hours, which was greatly appreciated!

I have an older car that needed some extensive work done. The repairs were finished sooner than I expected, and my car runs great.

I really don't have Much to say about this dealership , but some of their service reps are very professionsl

Fantastic people and service. Everything is always done perfectly and friendly. Service is always above and beyond expectation.