Reviews
Wonderful car buying experience Nick worked with us every
Wonderful car buying experience Nick worked with us every step of the way to make sure we got what we wanted and the process was smooth will definitely be suggesting this dealer to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Great team.
Great team. Easy to work with. Great car buying experience working with Iyad. Would do business again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
I am in LOVE!
I am in LOVE! Thank you Richardson Chrysler Jeep Dodge for my BEAUTIFUL JEEP! You guys are the BEST in town. You were professional, courteous, and willing to explain any and everything. If you are looking for a new or used vehicle..RICHARDSON CHRYSLER JEEP DODGE is your place to go. From the managers, to our salesman to the finance department 5 STAR+++! BEST CUSTOMER SERVICE!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Incredibly impressed with Nicholas and the rest of the
Incredibly impressed with Nicholas and the rest of the staff great people beautiful dealership. Painless experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
I am in LOVE!
I am in LOVE! Thank you Richardson Chrysler Jeep Dodge for my BEAUTIFUL JEEP! You guys are the BEST in town. You were professional, courteous, and willing to explain any and everything. If you are looking for a new or used vehicle..RICHARDSON CHRYSLER JEEP DODGE is your place to go. From the managers, to our salesman to the finance department 5 STAR+++! BEST CUSTOMER SERVICE!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, in LOVE with your new Jeep? That's fantastic news! We absolutely love hearing how happy our customers are at Richardson Chrysler Jeep Dodge. It sounds like our entire team delivered a 5-star experience, from the managers to the salesperson and the finance department – that's exactly what we strive for! We appreciate you recognizing their professionalism, courtesy, and willingness to explain everything thoroughly. Congratulations on finding your perfect Jeep! Thank you for recommending Richardson Chrysler Jeep Dodge to others – we truly appreciate your business. Welcome to the Jeep family, and please don't hesitate to reach out to our service department for all your future maintenance needs!
Jeff , JR and Matt always take care of my service needs .
Jeff , JR and Matt always take care of my service needs . Great people and service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Typical dealer service experience.
Typical dealer service experience. They’ll get the job done, it’ll take 3x longer than another shop and cost 3x as much. They charged me over $100 more than they confirmed with me on the phone, “extra fees”. 200% markup on the new part. And had to deal with 3x different service dept people vice one person handling the service case. It’s the dealer, they’ll fix it but it’ll cost you an arm and a leg every time.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review about your recent service experience. We sincerely apologize that your experience did not meet your expectations. At Richardson CJDR, we strive to provide efficient, transparent, and cost-effective service for our customers. It sounds like we fell short in several areas, including the service time, communication about additional fees, and the number of service representatives you interacted with. We understand your frustration. We'd appreciate the opportunity to review your service order in more detail and ensure the charges align with our initial discussion. To discuss your concerns and ensure a more positive experience in the future, we recommend contacting our Service Manager, Jeff Renfro, directly at 972-865-8600. He will personally review your service details and address any questions you may have. We value your business and hope to regain your trust. Thank you for bringing this to our attention.
Very courteous and well knowledgeable staff.
Very courteous and well knowledgeable staff. I couldn’t feel more taken care of! Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Service is always on point I run a business and the
Service is always on point I run a business and the service department is excellent and always an time quick response and excellent customer service I appreciate Jeff Renfro and his team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Took my 2023 jeep grand Cherokee in for an oil change.
Took my 2023 jeep grand Cherokee in for an oil change. Michael my service rep was great, got everything handled quickly and had me out the door in a timely manner.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.