Reviews
Absolutely superb and professional business.
Absolutely superb and professional business. Care of customers needs is beyond approach. One of the rare dealerships that values their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
This was the best car buying experience I’ve ever had.
This was the best car buying experience I’ve ever had. Marcelo was wonderful. He was patient and attentive throughout the process
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Excellent service and outstanding professionalism in
Excellent service and outstanding professionalism in relating to me as a client. Mr. Julius Ellad was very competent and knowledgeable in business policies and transactions. I am extremely pleased to have had him as my sales consultant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
He is really nice and polite m’en he explain everything
He is really nice and polite m’en he explain everything to me and I really like the way he do .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rodrigue, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Excellent service every way from beginning to the end and
Excellent service every way from beginning to the end and a very high level of professionalism displayed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Marcelo is Very caring and really takes the time to make
Marcelo is Very caring and really takes the time to make sure you get everything you’re looking for in a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I purchased a new GLE 350 with Marcelo and I am so happy
I purchased a new GLE 350 with Marcelo and I am so happy with his service and the experience of shopping in Silver spring Mercedes. He was very attentive to me and answered all of our questions and worked with us step by step. His patience and knowledge did not go long way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Silver Spring!
I purchased a pre-owned 2020 Toyota Siena XLE Premium
I purchased a pre-owned 2020 Toyota Siena XLE Premium from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to purchase the vehicle and a warranty for an excellent price. Ashley was kind and courteous and answered all of my questions. The finance manager, Dorit Figueroa was great to work with and she gave me a great deal on a warranty without being pushy or trying to sell me anything I didn't need or didn't want. I was very comfortable working with her. The General Manager, Jim Elefantis stopped by and made sure that I was receiving excellent service. I'd like to commend Jim and his entire team for a job well done. I would definitely recommend friends and family to purchase a vehicle from Mercedes of Silver Spring.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Chevist is really good at what he does!
Chevist is really good at what he does! We had a great experience with him and the dealership. We were hesitant at first but after the test drive, we were sold! Happy with the car so far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Chevist provided a luxury class customer service!
Chevist provided a luxury class customer service! He helped me the through the process of ordering my car and even gave me a whole tour through everything in there! Would 100% recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.