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2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Borman Autoplex from DealerRater.

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Great experience!

Very satisfied! I would definitely consider your dealership for future purchases. Great customer service! I would definitely recommend Ray Horvath to my friends and family. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Accent

I wish they would have or I would have asked for window tinting. It's very hot in el paso texas and I didn't think to ask, but really need it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai Santa Fe Sport

Duane Perrault has done an outstanding preparation by quickly answering our e-mail for information on the Hyundai Santa Fe Sport. His presentation of the product was very informative. Duane continued to give sufficient information during the test drive. The sales presentation was also professional. The final delivery Duane was very attentive to make sure we unloaded our things from the old car to the NEW Hyundai. Oh, he even took our picture. This our second purchase from Duane, he very respectful and caring for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I was really pleased with the service I received at Borman. The dealers I dealt with were very attentive and professional. They made my purchase so much easier than other places I have dealt with. I will recommend them to my friends and family. Thank you so much Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service

I was a first time buyer and Ray gave the best service. He helped me with any questions i had, and he was also very polite to me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time buyer

Sales employees are professional and friendly with fast service. Future purchases and recommendation to friends and family will be done. Window tinting was faster then expected which was very convenient for me since I live in El Paso.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome and Completely Satisfied

Tom was fantastic...and delivered the vehicle in pristine condition. Fred was great once I got rolling and he showed me all the paperwork I needed. I will definitely be returning for my first service visit in 6 months!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent dealership

We bought a brand new car (Hyundai Elantra), and we love it. Thank you for your services, and all you do. Fast, friendly, and fabulous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 Sonata purchase

My experience with the salesman that helped me was overall very good. He did his best to give us his undivided attention and to provide us with as much knowledge as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Borman Strikes Again (in a good way)

Borman has sold me both of my vehicles and both times were very easy to work with. When it's hard to beat their prices, there isn't much negotiating you have to do. Of course, always do your homework, because if someone does beat their prices, they'll write you a check for the difference. I worked with pretty much the same salesman each time, but had plenty of other people on the team there to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.