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2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Borman Autoplex from DealerRater.

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Hyundai Elantra

Excellent customer service. The sales person helped us into getting a new vehicle with no problems. He worked hard to get us what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Raymond Horvath is the best salesman I have ever met.

My husband and I stopped in just to look at a few cars so I could decide which used car I wanted once we got home from our trip...we had no plans on buying that day. After talking with Raymond Horvath, our salesman, we were completely sold on the 2017 Honda Civic. Ray was fantastic! He asked a bunch of questions to really determine which vehicle would be best for me. I really appreciated his no pressure approach and his knowledge of the vehicles. I used to work in a car dealership years ago, and if we had salesmen like Ray we would never have anyone leave without a vehicle. No, not a vehicle...the PERFECT vehicle! I drove my NEW car home while my husband drove back the rental - LOL The other people working there were just as nice. The floor manager, the sales manager, and the finance office. Thank you Five - you were great btw!! Ray...we will see you next year for my husband's new car! We don't care if we do have to drive 10 hours to get there...you are the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my car

Everyone at Borman was great to deal with. Amazing people and products! Definitely recommend to anyone looking for a new Hyundai! My family and I will come back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Ruben gave top service from the moment I arrived til I drove off on my new car

While visiting inLas Cruses I decided to check out the new cars and drove into Borman Autoplex where I was greated by Ruben who showed me the car which I test drove and determined that was the car for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service

No help with license plates, a month without plates. So you get paid and forget about buyers problems, No one wants to help you at all. Say they cant do anything for you, that that's the way it is. Poor, poor service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

My experience with Borman Autoplex was excellent from the salesman, the courteous service, no hassle on price, and their willingness to test drive multiple cars on multiple days. Thank You Borman for the excellent car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent!!!!

The buying experience was super easy! I got exactly the right car at the best price. After having a bad experience at another dealership, Borman exceeded my expections on service and on price. Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car Purchase

It was the best car buying experience we have ever had! The price was great, and we did not feel taken advantage of as we did with past purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tucson John

My hunt for an affordable quality vehicle took me through five different dealerships (Chevy, Ford, Toyota, and Honda). These four other dealers knew I was a buyer, yet they failed to meet my needs. Borman Autoplex employees stepped up to the plate and hit a home run on the first try. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily Heins

The process was streamline and great. Made buying my first car exciting. Duane did a great job. He was friendly and helpful. I will recommend Borman to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.