Reviews
What a great experience, we had wonderful service from
What a great experience, we had wonderful service from Matt. We have used Jim Norton for all of our services and will continue to use this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group
Thank you Robert Burch!
Thank you Robert Burch! We highly recommend the folks at Jim Norton Chevrolet for helping us select our new 2023 Chevrolet Malibu. We especially want to send our thanks to Robert for the options offered to us and closing the sale! -David and Sandra PaskVan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group
The building and restrooms are very clean.
The building and restrooms are very clean. Associates were very friendly and helpful. Matt Thompson was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group
It has been a pleasure dealing with Robert.
It has been a pleasure dealing with Robert. He has been very professional very personal and very kind in his 101 relational handling of an old woman I so appreciate him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group
Ron did a great job on showing me and James all the
Ron did a great job on showing me and James all the things that the car can do. He was also great in picking up when my original salesperson left the cinoany
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group
I was in desperate need of a new car before summer time.
I was in desperate need of a new car before summer time. I didn’t know which dealership to go to but I am so glad I decided on Jim Norton Chevy! My sales guy, Zach, was amazing. He was very laid back and no pressure to sell me a car I didn’t want. He had what I was looking for ready when I arrived which made the experience even more individualized for my needs. He walked me through every step of the process and eased my anxiousness. Thank you Zach for all your help. Jorge my finance guy there was very professional and kind to me. Explained everything in detail and helped me get the best rate and payment he could. Thank you everyone at Jim Norton for being so nice and helpful through my car buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group
The purchase of my new 2023 Chevrolet was a great
The purchase of my new 2023 Chevrolet was a great experience. Everything went smoothly. Matt and staff were very thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group
Ron was very knowledgeable about the car I was buying.
Ron was very knowledgeable about the car I was buying. Very professional well run dealership. Truly tries to help the customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group
Everything went smooth and easy.
Everything went smooth and easy. Couldn’t be happier. Pleasure to do business with. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group
Matt was very thorough and clear with the process in
Matt was very thorough and clear with the process in purchasing my new vehicle. Patient with me in his instructions on car's features. Willing to answer any of my questions. Great asset to your team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Courtney, Jim Norton Auto Group