Reviews
Honest people to work with.
Very friendly and honest people to work with. Even though there was a slight issue, in the beginning, I was always greeted with a smile every time I came in. We had a little bit of a miscommunication/issue of matching the price of a competitor price. But after getting a phone call later from the GM (Solomon Teklu), and him asking me to come in. I was pleased with the integrity and support they showed their employees. The GM genuinely cares about his employees and it showed. They honestly, seem like someone you can trust.Thank you! After seeing how they handled the situation, I am happy to call them my dealer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience ever!
Told Jorge what I needed to have to make ends meet and he made them happen! Will was upfront about everything and explained everything thoroughly, even though it was after hours!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
This visit ended up being a longer wait than I had anticipated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patricia, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Suzy Barnes | Internet Director | 918.259.9393 | sbarnes@jimnortonchevy.com
Always a great experience!
In and out! Great service, great everything!!! Bought our GMC Acadia from here also so I knew one day we would be back to make another purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honest and courteous service
I have always been satisfied with the experience and expertise of the service here. The manager does only what is needed and checks with me first. The waiting room is fantastic and is appreciated since I travel a long way to get to Jim Norton. I service both my Silverado and my Corvette here and am always satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer experience
I had a wonderful experience at Jim Norton Chevrolet. I called ahead and met up with Jorge who was very insightful to narrow down my needs. He really helped steer me into the right direction and get me a good first car with a really good interest rate for a first time buyer. I’m only 20 years old and many other dealers didn’t want to spend the time with me due to my age. But Jorge and Jim Norton Chevrolet’s team treated me fairly and honestly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing!
Jim Norton team is always great to work with, friendly and provide excellent customer service. We have bought 2 vehicles here and we recommend them to anyone. Their service department has always been top notch as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
fun day
The people were all friendly. Jorge really made buying the car fun. And the whole experience was excellent because of him and team at Jim Norton. For us it was a great experience as well as getting a great deal on a great car. Thank you, David
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
This is the 2nd truck we have bought from JN and Jorge has been our sales person. He is AWESOME and very patient! Would def recommend JN and Jorge to get the best experience out if it all! Thank you very much JN for hiring people like Jorge and Big thanks to Jorge especially!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything was great
Everything about my time with this dealership was great. The people really treat you like they care. I do not believe that I could have chosen a better dealership to do business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car