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Jim Norton Chevrolet

(1,024 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (888) 216-0559 (888) 216-0559
Used (888) 654-6480 (888) 654-6480
Service (855) 880-9643 (855) 880-9643

Reviews

(1,024 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Chevrolet from DealerRater.

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Very Happy With My Auto Sales Person

Shelley Clawson, my sales person was knowledgeable, helpful, and easy to work with. She answered my questions, made useful suggestions to help with the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thanks for your patience

Shelley has tried to help me a few times but I need insurance to pay my car off first. She has been very patient with me and I look forward to buying when I can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a wonderful experience. Heather was the best.we

We called Heather to help us find a truck and she went above and beyond what we expected. She always answered texts and calls in a very timely manner and we are thrilled with the overall experience. The financing was quick and simple so we were out the door in record time which always makes me happy. I would definitely refer family and friends to Heather. Thanks for the easy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

bought a newer car

The salesperson Ms. Shelley Clawson was very friendly. The fiance man Mr.Will Franklin was extremely nice. The whole process with looking to buying took less than 30 min. No long time haggling back and forth. Told them what I wanted to pay monthly and they made it happen. Will highly recommend them to everyone to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The last two experiences I've had their Shelly been my sales

I've never experienced such an easy working relationship with a sales representative before in my life the last two times Shelia has helped me she really seems to show a genuine concern of what I want and need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

I want to thank Jorge, Shelley & Will for getting me into a new 2019 Chevy Cruze!!! Appreciate your time & patience 😊. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice experience

Everybody was very nice & pleasant to work with. I was in & out in very little time. I will recommend Jim Norton to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great First buying experience

First time car purchase, went in a little nervous, but was able to ease up after meeting with Jorge. He's a great guy, I had a great experience, and I would highly recommend buying from Jim Norton Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick, easy, and pleasant

We are very happy with our overall experience at Jim Norton. Jorge, our salesman, was helpful and friendly. Will, our finance guy, was very informative, when it came to purchasing our extended warranty. The entire process was quick and easy! ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chevy Cruze Purchase

I had been through an exhausting process trying to find the right car for my budget. I felt like most everywhere I went I was a paycheck and not a customer. Heather was the complete opposite. I mentioned on the phone EXACTLY what I wanted and by the time I got there she had already lined up cars that fit what I had asked for. She and Juan made the process quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.