Reviews
Purchased and Repaired - Top Notch!
I purchased a car from Matt at NKY Auto Sales. It's a great car! Clean, great shape, good price. I then wrecked it and needed the full bumper replaced, my headlights, as well as some transmission work. Matt's team of auto repairmen were professional, speedy, efficient, and cost effective! My car came out looking brand new and I was only out of a vehicle for two days. They even offered me a rental from their lot! I felt confident getting back on the road thanks to them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Found a great car for a great price
I was shopping for a low mileage SUV. The salesperson was knowledgeable and listened to what I wanted and needed. He showed me several vehicles but did not ever try to pressure me. I felt welcomed and appreciated. He answered all of my questions. I would recommend the dealer to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car for the money!
I purchased a Chevy truck from this dealership and am super pleased! The truck was so cheap I was able to get normal bank financing with no money down!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2008 Honda Fit
I was in the market to purchase my newly teen driver a cheap but reliable car. At the time, I didn't have the best credit and was worried that I may not get approved. Matt and his team helped guide me and found the loan that was right for me. The car was in great shape and detailed immaculately. The staff were all wonderful to work with and made the normal hassle of car shopping, an easy and satisfying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service and Superb Sales Team
I am a repeat customer of Norther Ky Auto Sales (3 and counting) and I can't say enough quality things about them. The sales staff is amazing with the detail they give you about the cars and the level of customer service they provide. Bryan helped me through the entire first purchase and made the car buying experience a pleasure, they don't use the same tactics as other used car dealers. Anytime I have had issue with my car the service team has done an outstanding job with the repairs. If you want a great quality car at a GREAT price, take a look at Northern KY Auto. Thank you Matt and Bryan for the great experience - I will be back soon to get another one!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I Bought a Great Car for an Amazing Price
I was in a tough spot after hitting a deer in November of 2015 knowing that I couldn't buy just any vehicle, it had to be a 4WD or AWD SUV in order to make it up the treacherous driveway at my farm in the country. When I called Northern Kentucky Auto Sales Matt Ryan immediately tasked himself with getting me in a vehicle that I actually wanted to drive quickly. I ended up getting an amazing deal on a nicer car than I had in the first place. The pricing considerations and flexibility they showed me was nothing short of awesome. They even provided me a free loaner when I had them perform some routine maintenance down the road. They are a great outfit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Jeep Cherokee
This was the easiest car buying experience in my 60 years. Very professional and extremely helpful. I cannot imagine giving a higher recommendation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service!
I went to this dealer to look at a Jeep Cherokee that had hail damage & was selling really cheap. The salespeople were fantastic, really friendly & accomodating!! The only downside was all of the dimples in the sheet metal. I was hoping the damage wouldn't be so bad, but I would definitely buy a vehicle from this dealer. They were very down to earth & willing to take care of me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great All Around Car Buying Experience
I have nothing but praise for Matt and his crew at Northern Kentucky Auto. Over the past 5 years, I gotten 3 cars from the lot all of which are still in good working order. Most recently, I purchased a 2009 Nissan Altima from him at an outstanding price. As with any used vehicle, it had a couple of hiccups which were quickly corrected through the service department. Northern Kentucky Auto Sales was even able to help with the financing! I have and will continue to recommended them to my friends. When looking for a car, I always look here first!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Account Manager
I purchased 2 cars from Matt at Northern Kentucky Auto, a 2006 Nissan Murano and a 2014 Nissan Maxima, and I could not be happier. The administrative staff at NKY Auto handled the purchase and title work without hassle. If service or repair is needed, it is quick, efficient, and reasonable. The mechanic staff is forthcoming and honest with any assessment, and the work is reasonably priced. I am sure my next car will come from NKY Auto. My husband and I frequently recommend NKY Auto to our friends in the market for a car, and we have heard nothing but positive feedback from them also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase