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Northern Kentucky Auto Sales - Cold Spring

(157 reviews)
Visit Northern Kentucky Auto Sales - Cold Spring
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 12:00pm–5:00pm
(833) 319-9030 (833) 319-9030

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing Service!

I Bought a car from here a couple months ago and I have to say the way they treat there customers are amazing! If you have any problems ever you can count on them to be there for you! Marty is definitely one you can trust to get you a good deal and definitely can rely on them to help you if needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ms. Cayla:) We appreciate you and your business. sincerely, Marty Hoober

Awesome service

Great sales people! Easy to work with. There cars are marked down and worth every penny ispent. Any questions i have there staff is quick to answer and they stand firm to there word!would recomend to everybody. Great guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Tom, we appreciate you and your business. Congratulations on your new car!

Great Place!!

I had such a great experience at this place.... Marty and Sam both did a great job of walking me through what I was buying. I went to multiple dealers to see if they would match the 1 year warranty on a used car or give me a power train warranty at the same price. There was not a dealer in the tri state that offered a bumper to bumper warranty on used cars for the length that Northern Kentucky Auto did, I love my new car and have sent many friends there to buy as well. I would recommend them to anyone!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Patrick, enjoy that Cadillac!

GREAT EXPERIENCE!!!

This was my first time buying a car off of a lot so i did some research and after reading the reviews i decided to give nkas a shot. Set up an appointment for a totally different car than what i ended up buying, Marty and Samantha know what they are doing! They get you the car that fits you and that they know you can afford!! Plus they are SUPER FRIENDLY!!! I will definitely be back in the future!! Definitely worth the time and money!! KEEP UP THE GOOD WORK GUYS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey, Cayla, thanks! We appreciate the opportunity to take care of you and do business together.

Highly recommended!!!

Samantha and Marty definitely know what they are doing! They are not the typical dealership that just want your money! They make sure you are happy the entire time you are there they make sure you have a car that fits you!! It was my first time buying a car off of a lot and I will not be going anywhere but here in the future!!! Definitely worth your time and money!!! KEEP UP THE GOOD WORK GUYS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service, great place

I would recommend nky auto sales. It's a great place to purchase a car from. Marty is great and he does everything to help you get a great car and if you have a problem he does everything to fix it. He is very easy to communicate with and the rest if the staff are great as well. If your looking for a new car and want excellent customer service then nkyauto is for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Justine is awesome; thanks too Justine for referring your sister in to get her Malibu:) We hope your Altima serves you for years and years. sincerely, Marty

A very pleasant experience with Northern Kentucky

Last year we purchased a used Ford Crown Victoria from Northern Kentucky Auto Sales. It was the perfect experience. After one year and 25K miles driven, we have not had one single problem. If you need a used vehicle, we highly recommend the professionalism and integrity of this company. Isa & Mario Perottino

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Mario, VERY good of you to drop by over a year later, unannounced, solely to let us know that you've had this type of experience. You are the reason we do business. Thank you.

Top notch people

I found out about Northern Kentucky Auto Sales when looking on the internet for a pickup. NKAS had a late model Ram listed at a price that included a warning?may be too good to be true. It was true, however. Because these guys buy salvage cars from insurance company and completely rebuild them. Martin Hoober and the men there told me what the trucks history was and what they did to it. And they have stood behind their commitments and have even gone beyond the "letter of the contract" to make sure I have a truck that is exactly as they described it to me. Because of the rebuilt title, it's not a truck that I purchased thinking about huge resale value. So what? I plan to drive this one with it's low mileage and excellent condition for a long time. My hat's off to Martin Hoober and the folks at Northern Kentucky Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve from Winchester. Thanks for taking the time to learn about what we do and then taking more time to come check out what we do and congratulations on the mutual benefit of 'why' we do it. Many (s)miles wished for you and that truck. Please thank the Mrs. for us too.

Great place to buy a car

I spent months looking for a car. We purchased a 2010 Nissan Rogue from Northern Kentucky Auto Sales. Marty and the gang are great to deal with. Marty takes all the times necessary to address any questions or concerns regarding the vehicle of your choice. I got more bang for my buck than I thought possible. Don't waste your money elsewhere! Stop in and see Marty, save thousands, really!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Parnell, thank you for the feedback. We appreciate you and your business and look forward to more in the future. Sincerely, Marty Hoober, NKAS.

They can get the job done

My husband and I were looking for a mustang. We tried many of places and no one could get us approved that is till we came to Northern Kentucky Auto Sales. Without them my husband would of never got the car he had been wanting for the past 6 years. The facility at this place was nice and the service was even better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good for us all Tara and Josh, thanks for the opportunity and enjoy that new pony!