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Findlay Cadillac Henderson

(360 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (702) 790-8238 (702) 790-8238
Used (702) 790-8239 (702) 790-8239
Service (702) 790-8263 (702) 790-8263

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Cadillac Henderson from DealerRater.

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Just finished my 30K service on my ‘21 Escalade and the

Just finished my 30K service on my ‘21 Escalade and the team did a great job. Nice loaner car and efficient turnaround within same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Dylan was really great. This is my sixth Cadillac. Dylan made sure that this Lyriq was the right car for me. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Serviced my vehicle and never any issues.

Serviced my vehicle and never any issues. Always professional courteous service. Been coming here for 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. They took care of my oil change, tire rotation and inspected my car. Tyler was helpful also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I service my Cadillac here and they are a pleasure to

I service my Cadillac here and they are a pleasure to work with. Professional and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Grey my service writer took care of all my needs on 2022

Grey my service writer took care of all my needs on 2022 CT5 completed with no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the best dealership I have ever purchased from.

This is the best dealership I have ever purchased from. They are on top of everything and went out of their way to make sure I was extremely satisfied. This is our second purchase from them and will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my H2 in for some repair work.

Took my H2 in for some repair work. Couldn't have been happier with the service I received. Adam made sure I understood what was needed and once I gave the okay for them to do the work, my vehicle was ready the next day with all the repairs done. This is my go to place for anything I need done to my H2. Great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolute unsatisfactory experience with sales person, and

Absolute unsatisfactory experience with sales person, and her manipulation of what was included in final price. The inept process of a CASH purchase was further exasperated about will full lying about the timeline involved to complete the transaction, At one point, the salesperson brought her boss ( who is also her husband) to provide an intimidating explanation. Complete with his arms crossed over his chest. Truly a bush league event, unlike anything ever seen at a Cadillac dealer, or any other new car dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I have seen your review and was not present during your visit. I take all customer experiences seriously and I like to discuss your experience in more detail. Jeff Eenhuis (702)430-4333

Dealer response

I have seen your review and was not present during your visit. I take all customer experiences seriously and I like to discuss your experience in more detail. Jeff Eenhuis (702)430-4333

Service is absolutely amazing

Service is absolutely outstanding (colton) is very knowledgeable ,helpful and always available. The entire service team is the best.We would recommend to friends and family for their next auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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