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Findlay Cadillac Henderson

(360 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (702) 790-8238 (702) 790-8238
Used (702) 790-8239 (702) 790-8239
Service (702) 790-8263 (702) 790-8263

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Cadillac Henderson from DealerRater.

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Great experience.

Great experience. Bought my fourth car there. Our sales rep has gone out of the way to provide good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service frank was extremely helpful the guy I

Excellent service frank was extremely helpful the guy I had before a few months ago I was not happy with all he did was text never said a word to me he never called to let me know about my car I had to call 6 hours later even then he didn't call just text me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great friendly service.

Always great friendly service. They go out of their way to be helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A nice people to help and they provide excellent service,

A nice people to help and they provide excellent service, i recommend this dealer 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a SRX from them, total regret, and they dont care.

Bought a SRX from them, total regret, and they dont care. Thought I could trust the name Cadillac, I was wrong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would like to discuss your concerns about your vehicle purchase from last year. Please reach out to Jeff Eenhuis at (702)430-4333

I recently bought a used truck from Findlay Cadillac.

I recently bought a used truck from Findlay Cadillac. My sales rep Dylan did the one thing that needed to be done, when attempting to sell me a car. He listened. He heard all that I said, concerning my research into the truck, my pre-qualification, my knowledge of my credit (excellent) and the price of the truck to include all fees. I then explained what I needed to get me to buy the truck. A much lower rate, and a high trade value for my car. After a few hours to include the test drive, I left with my truck. I got all that I wanted and more! The price was very fair, my interest was 4% lower than my pre-qualification rate, my trade was high bluebook, and the price of the truck stayed the same, no creative pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It’s always a great experience.

It’s always a great experience. I would highly recommend this dealership for purchases and services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eager to assist and answered all questions on pre-owned

Eager to assist and answered all questions on pre-owned vehicles immediately or within minutes. Kind, helpful, knowledgeable, professional and down to earth, easy to work with. Highly recommend Dylan in sales, absolute pleasure to work with, went above and beyond expectations in the sales process, greatly appreciated, Entire team kind and helpful, so pleased to have purchased with Findlay Cadillac in Henderson, Quick in and out, auto was detailed and we took her home same day! Auto in excellent condition. Received quick and excellent service, thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So needless to say, I am a difficult customer, and when I

So needless to say, I am a difficult customer, and when I went into Findlay Cadillac, I was treated very professionally and with great customer service, Mr. Derrick and Mr. Bruce both have great sense of humors, they are personal and as much as I demanded, they worked very well with me. If you are looking to shop for a car, check out their inventory, even if Cadillac isn't the car you want, look through their inventory, the experience alone with working with them was WONDERFUL...thank you so much I now own my second Escalade, and I am happy...the only request they couldn't do was making the car payments for me!!! ha ha ha but you best believe I ASKED!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service agent was excellent.

Service agent was excellent. Same issue 3 times but they did everything to fix it and finally did. Loaner car and follow up great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.