Findlay Cadillac Henderson

Service Dept Rocks! Have always serviced my Cadillac there. NO WHERE ELSE. They listen to you and do it all, even restoration.

I have never had a bad experience with this dealership.. I have bought two cars and have always received great service.!! Adam is great and always makes sure my car service is taken care of and quickly.

Worked with Adam. Always a great experience. In and out quickly and always keeps me informed where everything was in the process. Sharon works hard to resolve issues.

Excellent, service! Extremely, clean! It’s exactly as you would expect and more! 5 stars all of the was

100 % better then my last visit, service writer more knowledgeable about my car, very friendly with customer appreciation .Was wow’ed

Andy, Dylan and Ryan provided us with great customer care and attention. They made the transaction as smooth as they could considering it was during the nationwide dealership hack and they had to revert to "old school" transaction methods. It was amazing!! But they kept it as hassle free as possible - with minimal inconvenience - and we still got our 2015 Cadillac SRX Luxury in a reasonable amount of time! Wonderful. I would definitely recommend Findlay Cadillac Henderson and return when it's time to get another Cadillac.

I have a Cadillac XTS, and Greg has always been my service advisor. There is not enough adjectives to credit Greg with his professionalism , courtesy ,in treating me as a customer, and my vehicle with on time excellent service!

WE BOUGHT PLATINUM EXTENDED WARRENTY FOR BOTH CADILLACS.. FIRST TIME WE USED IT THERE WAS SO MANY RULES WE ARE AFRAID TO USE IT... THE COST OF THIS BATTERY WAS APPROXIMATELY $900.00 {BATTERY COST FOR THIS CAR WAS AROUND $300.00} AND IF THAT DID NOT WORK THEY WOULD KEEP CHASING THE PROBLEM AND NOT KNOWING IF THE PROBLEM WOULD BE COVERED AND IF NOT WHO PAYS??? HUH???

I had picked up several screws in my tire. I contacted the dealership and they made me an appointment on the spot. My car was inspected as well as the other tires for any damage. I was back on the road in less then 90 minutes from the time I arrived. Great customer service and attention to detail. I have been a Findlay Cadillac customer for almost ten years and have always had great sales and service experiences.

My 2022 XT5 has been serviced by Findley since I bought it! Always good service but this last time I don't know what happen. Adam my service advisor was Johnny on the spot checking me in. He told me other than my oil change and tire rotation, I needed a couple of new filters and that my rims had some scratches on them. Last time they fixed the scratches it was about 3.5 hours. This time turned it in at 7 AM, got it back about 4:30 PM. The Service Dept was SUPER SLOW on this workorder (9.5 hours this time).