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Findlay Cadillac Henderson

(359 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (702) 790-8238 (702) 790-8238
Used (702) 790-8239 (702) 790-8239
Service (702) 790-8263 (702) 790-8263

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Cadillac Henderson from DealerRater.

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My Service Advisor Adam Feldman is great.

My Service Advisor Adam Feldman is great. My Hummer was completed on time and fixed correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My problem was solved quickly and professionally and I am

My problem was solved quickly and professionally and I am well pleased! Thank you Tyler and your service dept!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Daniel in service well done.

Daniel in service well done. Friendly and accommodating Well knowledgeable except we had to fight for my warranty to cover the repairs. We bought our car less than 4 months ago and it’s been in the shop four times. We had to reach out to Cadillac general assistance to help with this matter and it’s really frustrating. We finally got our car back and eventually it was covered by the warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was my first time using the Cadillac Service Center.

This was my first time using the Cadillac Service Center. They were efficient and did a great job. The work was done before the allotted time, which was a pleasant surprise, considering I was waiting. The Cadillac Service Center offers a wide array of refreshments, from coffee and lattes to soda pops and water. They even have a delightful basket of snacks, ensuring you're well taken care of during your visit. The only hiccup was the carwash unit was broken, so there was no wash :-(. But overall, I will go back and only to Cadillac in Henderson.. My apologies. I am trying to remember the name of the gentleman who helped me, Adam or Alex. But he was awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very professional staff and knowledgeable.

very professional staff and knowledgeable. this my dealership for life and will recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always very attentive and great customer service.

Always very attentive and great customer service. Attention to detail is definitely in the top five.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Finley service was great, to me they are the best CADILLA

Finley service was great, to me they are the best CADILLA dealer in Vegas. You want poor service, then go to the other dealership. Thank Finley Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Worst service experience!

Worst service experience! They didn’t even wash the car! 3 hours and 20 minutes waiting for oil change and warranty work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

If I could give this dealership a zero I most definitely

If I could give this dealership a zero I most definitely would. All they care about is money money money. SO SAD! I have been driving Cadillacs for all my LIFE! VERY LOYAL CUSTOMRR. I purchased an Escalade most recently and I've been so extremely unhappy with everything from the purchase to the service to the management. Noone cares about the people anymore! I am taking my business elsewhere! hopefully they will be better than these dirt xxxxx. DONT WASTE YOUR TIME OR MONEY HERE GO ELSEWHERE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in for steering wheel recall replacement.

Went in for steering wheel recall replacement. Tyler Sullivan is knowledgeable and professional every single time we service our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.