Gaudin Ford

You sent me a paper saying I could receive $1000. towards a new car and a refund of$488 on a new car but I did not receive any.

Everything about my experience was great. I would def

Dejan is an excellent salesman and a phenomenal person to work with. He has gone above and beyond on helping us transition to a such a reliable vehicle. I definitely recommend him to anyone.

Everything about my experience was great. I would def

Been with Gaudin Ford for years Moses and the team are excellent I look forward to owning this Ranger and the adventures ahead.

Jacob was extremely helpful in finding us the perfect truck for our needs. He answered every question in a timely manner and made the process as smooth as possible.

Very long day, stressful, Angelica was professional and customer service minded

This is not the first time I purchase Car always is a great experience ? thank you Gaudin a Thank You Ramiro Alvarez for you great service.

Another Flawless purchase from Gaudin Ford . Igor in sales is Great and makes things go easy and smooth . Igor in finance is awesome at explaining everything and moving you in and out of the finance dept. will continue to buy there and get vehicles serviced there because they really do have great Customer Service. Thank you!

Positive experience with the purchase of three used vehicles; the salesmen Krasi and Mike were great and the process was easy. Negative experience with the actual quality of the used vehicles. Each vehicle comes with an 'inspection report' and carfax so that you understand that you are buying a car that has been verified to be in proper working condition and thoroughly inspected by a trained mechanic. Car #1 immediately developed an uncontrolled oil leak and check engine light with 24 hours of purchase. The catalytic converter, coolant system, and wiper fluid reservoir all were broken and required repair. The vehicle was taken in three separate times, and is now awaiting an entire engine replacement because of catastrophic failure. This is after driving it home from the dealership. Don't get me wrong, they have been attempting to make it right (mostly because I bought a warranty), but after owning it for six weeks, we have driven it five days, and it still has not been approved to move forward for repair. This should not occur immediately after the purchase of a certified vehicle. Car #2 began sounding its alarm all night after the first week. Then, when starting it up, the driver door ajar alarm would illuminate and chime--the whole the vehicle was driving. The sensor was bad, and that caused the cargo light to remain on, draining the battery. I attempted to take it in, but you all know what it's like to get an appointment with any dealership...weeks out and during your work time. So, I forked over money to a local shop that fixed some broken wires in the door loom. It did not completely fix the problem, because the broken wires shorted out the door latch/sensor. Gaudin told me to bring it back...it was part of a known recall for the door latch and that they would fix it and send me on the way. To their credit, they got me in within a couple of days and loaned out a car while it was being fixed. However, once fixed, they went ahead and charged my warranty and had me pay the deductible anyway, after being told it was part of a known recall. I guess I should tell you (and myself) get it in writing FIRST, or you will pay to fix that car you just bought. Car #3, minor cosmetic issues addressed without problem; they were very accommodating and fast at this repair. Thanks again, Krasi! Anyway, like anything, buyer beware. If you do purchase a used car here you must, I mean must, buy that extended warranty. The used cars on this lot come in as trade-ins and likely just get boxes checked on their 'inspection' report instead of actually going through detailed checks. Please, get your car checked out before you sign (I should have for sure). *Update: Car #2 was returned after having the door wiring fixed. I have included a picture so that you can see how it was left after the repair was complete. Note: that rubber boot is supposed to be over the entire assembly and tied in place to prevent breaks and water from damaging the wires. Judge for yourself on how well they did.