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Bill Pearce Courtesy Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (337 reviews)
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Pearce Courtesy Honda from DealerRater.

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Swift and smooth.

I give Bill Pierce Honda an excellent rating because I am always treated with respect and courtesy. I did not have to wait to check my car in. The oil change was completed in 30 minutes while I waited. I ask several questions with regard to the maintenance of my Honda and answers were explained thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service changing out fluids for breaks/power steering.

Betty was the service lady, very polite and knowledgeable, provided good easy to understand answers to my questions concerning service light constantly being on, why the horn was not functioning etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car service

Always a great experience. Staff is very helpful and friendly. I will always go back for service. Looking forward to bringing my Honda Civic next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and painless!

I'm very happy with the service department at Bill Pearce Honda. Check in and out was fast and the shuttle service invaluable - Bill is such a great guy. Everyone, in fact was cheerful and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Service very good, kept me informed every step. Everyone helpful during my service and recall visit at Honda. Customer waiting area very clean and stocked for customers. Shuttle service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

polite, efficient, attentive visit

A customer of Bill Pearce for many years, I again purchased a vehicle last July and am just taking it in for the first check-up. I trust that my concerns about the best performance of the vehicle are likewise shared by the service department so that no problem occurs due to oversight. So far, so good?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30,000 service.

Honda service center I Reno Nevada always takes good care of us. Very caring and friendly also let us know exactly what they will be doing to the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

S2K 60K Service

Took great care of my S2000. Dropped off first thing in the morning and, as expected, the service took all day. Easy to drop off, easy to pick up, no "upsells."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New 2017 CRV

Our sales person, Darrick, was very knowledgable about the vehicle we we're interested in. Our questions were answered in a straight forward manner and we feel very good about the quality of the vehicle we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

The staff at Bill Pierce is attentive, friendly, and personable, they make the experience of buying a car stress free and comfortable. I have been going to Bill Pierce since 2006 and have received repeated excellent service in all departments. Arlene, Russell, and Moises were very knowledgeable and answered all questions that I had. The staff also made follow up calls to make sure I was satisfied with my purchase and to see if I had any additional questions! I will continue to purchase vehicles at Bill Pierce due to the excellent service I receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.