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Lithia Chrysler Jeep of Reno

(3,371 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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They had the car I wanted at a good price and the staff

They had the car I wanted at a good price and the staff helped make the transaction fast and simple!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, Mike! Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

Tony treats us like were family, you don't get that type

Tony treats us like were family, you don't get that type of service nowadays. Anytime we take our truck in for service, Tony and service department go the extra mile.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Tony and our team here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

They have always taken great care of our Jeep.

They have always taken great care of our Jeep. The staff is professional and courteous!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about our professionalism and courteous administration. We always strive to provide top-notch service here at Lithia Chrysler Jeep of Reno.

Everything was smooth and honestly stress free.

Everything was smooth and honestly stress free. We drove 7 and a half hours to and from the dealership to get the car my husband wanted and they made the process easy and had great customer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Chrysler Jeep of Reno!

Charlie is always very helpful.

Charlie is always very helpful. Knows my situation and does the best he can for me. Thanks Charlie

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Good customer service Car was worked on, in a time

Good customer service Car was worked on, in a time manner. Nice and clean too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Service department was great Job was done in timely

Service department was great Job was done in timely manner and thorough Great job by all

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

After years of bad service at Dolan dodge I came to your

After years of bad service at Dolan dodge I came to your store. Made contact with Ben. He was absolutely amazing. He kept in contact with me throughout the process. Ultimately got my car fixed up when the other dealer could not. I greatly appreciate the time and level of customer service ben and your dealership provided. Thank you

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Right when I went into the dealership, I got greeted they

Right when I went into the dealership, I got greeted they help me right away. They explained everything when they gave me the car it was a very pleasant visit. Everyone super nice and professional. he explained everything on the invoice.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Good, fast experience I would purchase a vehicle there

Good, fast experience I would purchase a vehicle there again in the future Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!