Reviews
Very knowledgeable and personal team .
Very knowledgeable and personal team . Amazing product and great experience all the way around . Go see Sean- he is above and beyond when it comes to expertise and really working for you .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Rubén was amazing seller, he answer every question that I
Rubén was amazing seller, he answer every question that I made, he was super nice and patient with me and my boyfriend he made the whole process pretty easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
Every single person I dealt with was crazy nice, crazy
Every single person I dealt with was crazy nice, crazy knowledgeable, answered all my questions and even showed me stuff. Didn't make me feel stupid for not understanding things when they came up. 10 out of 10. This will be my new place to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
I already did that the last time you sent me a survey
I already did that the last time you sent me a survey last week and no, I'm not going to add four more words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Professional, customer oriented very convenient.
Professional, customer oriented very convenient. The service adviser was excellent in all aspects, very professional and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know our team provided a convenient and professional experience at Lithia Chrysler Jeep of Reno. Thank you for sharing your review, and we wish you all the best.
Purchase pending Will be looking at a vehicle tomorrow We
Purchase pending Will be looking at a vehicle tomorrow We will be there in the morning
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the opportunity. Our team looks forward to assisting you at Lithia Chrysler Jeep of Reno. Enjoy your visit!
I loved the communication through texting.
I loved the communication through texting. Robert kept me informed of every detail which was greatly appreciated. I was used to calling and checking on updates for the repair. This experience went so much smoother.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team's texting communication improved your experience with the repair. If you have any more needs or questions, feel free to reach out.
I was a little disappointed that I had to go back two
I was a little disappointed that I had to go back two days later because I had an oil leak Due to the drain plug being loose
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for bringing it to our attention, Rose, and please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and hope to see you again!
Ben and his service team always take great care of my
Ben and his service team always take great care of my Jeep. I look forward to my next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Robert Black helped me trade in my car and get a new
Robert Black helped me trade in my car and get a new vehicle. He is great at his job, was to the point and got the job done in good time. Very informative, polite, knowledgeable, and I will only go through Lithia Chrysler in Reno for future vehicles. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Chrysler Jeep of Reno!