Skip to main content

Lithia Chrysler Jeep of Reno

(3,372 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

Want to share your experience with this dealership?

Write a review

A great place to take your vehicle for all its needs!

A great place to take your vehicle for all its needs! I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The guys at Lithia know how to take care of the customers

The guys at Lithia know how to take care of the customers and their vehicles. Too notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We're glad to hear that our team took good care of you and your vehicle at Lithia Chrysler Jeep of Reno.

It was easy and fast service.

It was easy and fast service. The service advisor was great handled everything and was super fast! Best service experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

I was very impressed with my purchase experience.

I was very impressed with my purchase experience. Joel Chavez is outstanding in his sales skills. He is attentive to customer needs, honest, polite, prompt and efficient. No unnecessary sales pressure, no hidden agenda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Customer Service skills excellent.

Customer Service skills excellent. I had a filter that needed to be changed and he showed me the filter before just replacing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Very good service and got everything done quick She did

Very good service and got everything done quick She did everything she said she was going to do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Friendly, informative.

Friendly, informative. Accommodating. Jared was very attentive to my needs, my time and kept me updated on progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad to hear that our team was able to assist you well.

Fast My experience was great.

Fast My experience was great. My jeep was there maybe an hour. Fernando explained what was looked at and how there were no concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your efficient experience with us at Lithia Chrysler Jeep of Reno. Our team aims to provide thorough service in a timely manner.

Always excellent I appreciate having a service manager

Always excellent I appreciate having a service manager and shop that I trust, you guys are always excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Easy We are always well taken care of at the Lithia

Easy We are always well taken care of at the Lithia service center. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.