Reviews
Has very good customer service.
Has very good customer service. They get the work done in a timely manner. They keep the customer informed and there vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Nice work work s,,was done very QuickTime and the
Nice work work s,,was done very QuickTime and the price was rite thank u
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Everytime I come Bob the manager at the service desk is
Everytime I come Bob the manager at the service desk is amazing and very knowledgable. Had both our Grand and Wrangler in the shop and he got us taken care of with our warranty and got it done fast. Thanks Bob!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Dana Silva and Tony always take such great care with my
Dana Silva and Tony always take such great care with my car to get it detailed serviced or anything I need. Always with a smile, courteous, and so professional I highly recommend Lithia to all my friends thank you so much for taking good care of my car. I appreciate everyone there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Everything was done well and I got in & out very quickly.
Everything was done well and I got in & out very quickly. I always a had evertything checked and I have never had any problems with my service!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They are awesome & friendly bought 2 vehicles from them
They are awesome & friendly bought 2 vehicles from them so far. Definitely will go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
Great service, professional staff.
Great service, professional staff. Special thanks to my advisor Ben. Thank you to the rest of the team as well. My jeep is driving very nicely!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
When I got there, there were 5 service reps without any
When I got there, there were 5 service reps without any customers. They wouldn't help me because I was just an oil change, tire rotation. I had to go to one person (who had a customer). Jarod was great, but I don't see why other people couldn't check me in.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Jared and all of the shop people are always kind and
Jared and all of the shop people are always kind and professional. They know I wait with my vehicle and always try to get me out as quickly as possible
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Very grateful for Ben and his service.
Very grateful for Ben and his service. Timing and communication was outstanding! I’d go back !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.