Reviews
I recently purchased a 2012 S60 T5 through another...
I recently purchased a 2012 S60 T5 through another Florida Volvo Dealer due to the price being considerably lower than The Volvo Store. Unfortunately, the price equated to that Sales team's lack of knowledge about this 2012 S60 car, let alone the Sensus system. They used the excuse that the car is new so they "weren't up to speed". But, I was sold on not just Volvo (my 4th Volvo by the way) but on this incredible car. Because of previous service provided by Tim (Service) at The Volvo Store, I called him to get answers to my list of questions which not only did he answer, but also had me come into the dealership when it was convenient for me so he could also show me everything about the car and took me on a couple drives to show me how the car handled from the DSTC to BLIS to City Safe. In a nutshell, Tim is a Volvo expert and gladly shares his knowledge to ensure you know everything about your Volvo so you can enjoy it to the fullest! THAT is on top of the top-notch service (honest, straight-forward service) he ALWAYS provides. In fact, anytime I've needed service, I will only take my car in if Tim is there. Dingman Group, you need to clone Tim in addition to using him as a role model to the rest of your team. If it wasn't for Tim, I most likely would not be in a Volvo, but now because of him, I truly am a Volvo for Life person! Thank you Tim!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MR. ROSSER IS A FIRST-CLASS VOLVO REPRESENTATIVE! HE...
MR. ROSSER IS A FIRST-CLASS VOLVO REPRESENTATIVE! HE DEFINITELY KNOWS THE VOLVO LINE OF CARS. HE WAS ABLE TO TAKE TIME W/ ME & TEST-DRIVE THE XC60. ROBERT IS VERY THOROUGH IN SHOWING THE POTENTIAL VOLVO OWNER EVERYTHING ABOUT THE INTERIOR & EXTERIOR OF THE CAR.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You have a problem? GO TO THE VOLVO STORE!! The Service...
You have a problem? GO TO THE VOLVO STORE!! The Service Dept. was professional and very knowledgable. I had my car there for a Check Engine Light and for its oil change service. Mike called me later that day to let me know what was causing the engine light and explained it in layman's terms. When I came to pick up the car I was given an inspection sheet that made me aware of the kind of condition my car was in and helped me budget for upcoming brake work. My experience there made me have faith in dealerships again. The Volvo Store is where I'll be going from now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WE JUST BROUGHT OUR XC90 IN FOR ITS FIRST SERVICE. WE HAD...
WE JUST BROUGHT OUR XC90 IN FOR ITS FIRST SERVICE. WE HAD JOHN TO TAKE CARE OF US. HE WAS ABLE TO ANSWER SOME QUESTIONS ABOUT THE CAR THAT WE DID NOT UNDERSTAND. HE WAS VERY POLITE AND KNOWLEDGEABLE. OUR CAR GOT SERVICED IN ABOUT AN HOUR AND WE WERE ON OUR WAY. THANKS JOHN. WE WILL SEE YOU ON THE NEXT VISIT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The knowledge, no pressure and friendliness was...
The knowledge, no pressure and friendliness was outragous. The comfort and the treatment i received was like no other experience i have ever received. I actually enjoyed my experience shopping for a car at the Volvo Store, considering car shopping is one of the things i least like to do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership was great. Everyone was friendly and I...
The dealership was great. Everyone was friendly and I received everything I needed. I had never owned a Volvo before but I am very happy with my purchase and will look forward to many years with my new vehicle. I would be glad to recommend this dealer to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my Volvo from The Volvo Store and my...
I purchased my Volvo from The Volvo Store and my salesman, James Freeman. It was definately a great experience. I cannot wait until it is time to buy my next Volvo, I will return. I also go back for maintence and I never wait to be helped, service is excellent, and get what I pay for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service is horrible at The Volvo Store in Winter Park. ...
Service is horrible at The Volvo Store in Winter Park. Service Manager is rude and they have no respect for your time. I made an appointment and the car took over 4 hours to get the free service. Do not go here for service. The general manager also didn't call me back per my request.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We bought a new 1970 Volvo S-70 GLT SE from June,and got...
We bought a new 1970 Volvo S-70 GLT SE from June,and got 10 great years of service plus 99 + thousand plus mile of serrvice from it. We decided to trade it in on something a little smaller,thats when we got the V-50 we have now same salesman june sold it to us, while most other car companies are raving about their 2 yr service plans we have a 5 year plan that includes everything but tires. What's not to love about that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great, friendly and knowledgeable service. Answered all...
Great, friendly and knowledgeable service. Answered all my questions. Met with me when I needed to be there. Found the car I wanted from another dealership. The price was a good value for the car I purchased compared to other makes and models. Very pleased with car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car