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Koons Tysons Chrysler Dodge Jeep RAM

(1,002 reviews)
Visit Koons Tysons Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
New (571) 297-1016 (571) 297-1016
Used (703) 687-9844 (703) 687-9844
Service (571) 297-9202 (571) 297-9202

Reviews

(1,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Tysons Chrysler Dodge Jeep RAM from DealerRater.

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Andrew is a great salesman and was instrumental in the

Andrew is a great salesman and was instrumental in the sale. He was extremely helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Andrew and the team at Koons Tysons Chrysler Dodge Jeep Ram are always here to help! Thanks for choosing us for your recent purchase - enjoy the ride!

Koons Jeep dealership exceeded my expectations when I

Koons Jeep dealership exceeded my expectations when I purchased a Rubicon X 4xe. Their quick response to my inquiry was impressive, setting a positive tone for the entire experience. They offered an unbeatable leasing price, making the dream of owning a Rubicon X 4xe a reality. The staff's commitment to excellent customer service shone through, as they patiently addressed all my questions and made the paperwork process hassle-free. If you're in the market for a Jeep, Koons is the place to go. Quick response, affordable leasing, and outstanding customer service - they've got it all covered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that we exceeded your expectations during your purchase at Koons Tysons Chrysler Dodge Jeep Ram! It's great to see our team was able to provide a quick, affordable, and hassle-free experience. Thanks for recommending us, and we hope to see you back again down the road!

My Service Rep, Victor is very responsive to the service

My Service Rep, Victor is very responsive to the service needs of my Jeep. I stay with this dealership for service because of my Rep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Victor has been responsive and helpful with your Jeep's service needs at Koons Tysons Chrysler Dodge Jeep Ram. We appreciate you sticking with us for your vehicle servicing!

Great and helpful service fron Koons Jeep!

Great service. When I couldn’t get an appointment with my dealer for 10 days, Koons immediately took my appointment and my Jeep is back in excellent condition. Great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bill, we're glad to have been able to assist you promptly at Koons Tysons Chrysler Dodge Jeep Ram. It's great that your Jeep is back in top shape! Thanks for the positive feedback.

New purchase

my wife and I was treated with respect and professionalism by all the employees that we interacted with. We are happy with the purchase of are brand new Jeep Sahara!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ron, we're so glad to know you and your wife had a positive experience at Koons Tysons Chrysler Dodge Jeep Ram. Enjoy the new Jeep Wrangler Sahara!

Craig and his team were excellent.

Craig and his team were excellent. Comminication to friendlyness. Even the finance manager was very pleasant and not pushy. Excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joe, we're delighted to know that Craig and our team at Koons Tysons Chrysler Dodge Jeep Ram provided you with an excellent experience. We appreciate your feedback!

The sale's person Bianca was excellent she was very

The sale's person Bianca was excellent she was very patient while I was trying to pick out the right color for the car which was very important to me the buyer. I will buy a jeep Grand Cherokee from her in the upcoming year. Thanks again we all really like the color.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Bianca was able to assist you at Koons Tysons Chrysler Dodge Jeep Ram. We look forward to helping you with your future Jeep Grand Cherokee purchase! Thanks for sharing this positive experience.

Very easy to work with.

Very easy to work with. Very friendly. For a Sundy deal, it still was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Linda, we're so proud to hear that working with our team was a breeze! No matter the time or day, we strive to provide the best quality customer service possible. We appreciate your feedback and hope to see you again at Koons Tysons Chrysler Dodge Jeep Ram!

Consumer response

Thanks to everone that has orchestrated this deal, again thanks for answering all my questions and concerns, especiall Marc and Christian.

Great experience and price

Nick was very knowledgable and transparent in explaining the truck and the buying process. He also followed up with me about any issues after the purchase. The transaction went very smooth. We got exactly the truck we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, it's great to know that Nick was able to assist you in finding the perfect truck at Koons Tysons Chrysler Dodge Jeep Ram. We appreciate your feedback and are here if you need anything else!

Professional, organized, and responded on a timely basis.

Professional, organized, and responded on a timely basis. Service manager was plleasent to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this stellar review of Koons Tysons Chrysler Dodge Jeep Ram! Come by anytime you need!