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Bianco Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (297 reviews)
Visit Bianco Auto Sales
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(203) 295-3348 (203) 295-3348

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent and reliable service. I would surely recommend...

Excellent and reliable service. I would surely recommend Bianco Auto Sales, and I was a first time customer! I was able to get the vehicle I always wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to buy a vehicle....

Charlie and Ed are a great team together. They were very knowledgeable and helpful, maybe because between them they have over 60 years in the business. Very nice quality vehicles, would definitely go back for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A breath of fresh air

Thank you again to Ed and Charlie for an outstanding and seamless experience. My family purchased their first car with them back in 2014 while I was in high school; a 2003 Volvo s40 and it ran beautifully. Ed even went so far as to come to our house to personally deliver new windshield wipers. Needless to say their customer service is above and beyond. So when it came time to find a car for myself I kept them in mind and am so glad I did. I saw a 2011 Jeep Liberty Sport on their website and immediately put in a request to look at it. It was on a Sunday and I wasn't expecting a response until Monday but Charlie surprised me and contacted me that same day. I walked in a few days later to test the car and was greeted with such openness. On top of that, these guys stayed later in the day to accommodate my schedule so thank you. Charlie was upfront and honest throughout the whole process of test driving and that is something you won't find everywhere and I appreciated that tremendously. Next I met with Ed, the finance manager. For a first time car buyer, Ed is a breath of fresh air. He went above and beyond to help me finance this car, kept me involved every step of the way, and answered any questions I had (and there were quite a few). I honestly can't thank them enough! I absolutely love my car and thoroughly enjoyed the experience. If you're looking for honest people and a stress free experience please go to these guys because they will work around the clock and accommodate you as best they can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, efficient, friendly.

Ed at Bianco got me an old Subaru Forester in no time. answered all my questions, called back, made it easy. Started Monday, driving my car out on Wednesday. Good value and good treatment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is THE PLACE TO GO!!!!!!!

Okay, first of all, I still feel like I'm dreaming...!!! THANK YOU Ed & Charlie for your OUTSTANDING help and service, if I could give you more stars, I would!!!! I walked in today, and let me say this, you immediately feel like Family, which is unlike any other dealer I've ever worked with, so refreshing!!! So I test drove my car with Charlie and again, very relaxing and he's so knowledgeable. I fell in love with my car, which BTW, is a 2015 Charger SXT AWD, and a RARE car to find around here, it is everything I wanted! Next I met with Ed, who handles the financial aspect and he's absolutely wonderful, both Ed and Charlie! Ed wet above and beyond to help me finance this car, I mean truly, far beyond what I could imagine, Ed literally made my dream come true! Ed, Charlie, I HEARTILY THANK BOTH OF YOU, I couldn't be more happier and if and when anyone is looking for a car, I promise to send them your way, because I know they will be in the BEST hands possible, always, with everyone best interest at heart! I wish I could truly Thank You as much as I mean it!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding service!

After weeks of searching for a car and feeling discouraged from not being able to find anything within my price range, I came across Bianco Motors in Stamford. I came and looked around at first and saw a few promising options. Ed told me more cars would be in within a few days so we set up an appointment for me to take a look. I came and walked out with a great car. From the very beginning, Ed and his team were friendly, welcoming and knowledgeable. The communication with Ed was outstanding--he was on top of everything and made me feel secure in my transaction. I didn't feel rushed at any point and felt at ease, especially with the professionalism displayed from beginning to end! I highly recommend Bianco North and appreciate Ed's help. I am so happy with my car and will be back for any future needs I have! Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A+++ Dealership

I was treated with respect by Ed and the employees. I got a fantastic deal on a Jeep and it rides like it is brand new, would I recommend Bianco Auto to other people ABSOLUTELY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sketchy Place - Don't recommend

As soon as we came in to the dealer, we saw two angry and unsatisfied customers requesting for their money back. The owner was dismissive and rude to them. Right away, I felt off about the place. Then he sent us to go look at the car we wanted and it was overpriced and sounded like it had some mechanical issues. I had read the reviews and many of them were suspicious and unsatisfied...they were right

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I'm sorry you had a negative experience. Are you sure you are not confusing us with another dealership? The experience you describe is so uncharacteristic of us. The concept of two angry customers requesting their money back is unheard of. Customer satisfaction is paramount to us. As far as you looking at an overpriced vehicle with mechanical issues that is questionable as well. Please feel free to come in and see me personally. I assist you in anyway possible with the purchase of your vehicle. Best personal regards, Frank Bianco President

Amazing Experience

Gave my family and I an amazing deal on my new car after hearing about our circumstances. Great service and gave us a great deal on an amazing car in good condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Reliable Ed D.

Ed D was very professional and not pushy like most auto dealers. He understood that my young adult son was on a tight budget and deducted a fair amount from the price listed online that was already reasonable. He waited for us later than his usual closing time. In addition, he handled the paperwork so efficiently that we received the plates/registration in such a timely fashion that my family and I were impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marisa, Thank you for your review. I appreciate the positive feedback and I am grateful for your business. I wish you and your family the best of luck with your Toyota. Please feel free to contact me if I could be of any further assistance. Best personal regards, Ed D.