Reviews
Write a reviewbad location nice people
Drove over and hour to come and see a car I found online. The salesman was very friendly and nice, the location is pretty horrible, very rough neighborhood and the shop itself is falling apart and they have no lot which was odd to me. The car I went to look at looked pristine online but in person it was filthy (I was surprised to find the glove box and floors filled with chunks of dirt) and the car itself had not only scratched and dings but major chunks of paint missing and a loose front bumper, which I was told is why it was priced lower but honestly for the condition it was in it should have been priced 2-3k lower-anyone who buys that car is going to have to have it repainted and totally overhauled inside and out-not to mention the car had trouble and hesitated when starting. The other odd thing was I personally drove the salesman to the 6th floor of a parking garage 5 minutes away to see the car, just wasn’t my idea of a good time after just driving over an hour to get there. Not sure I would make the trip again considering how sketchy the surrounding area is but very nice staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Buyer
I didnt buy a car from them but was going to but ended up at my local dealership getting a car while waiting for service to b done on my car. Charles Valentine was the salesman at Bianco and was so attentive-responsive -and quick to return emails about the car I was interested in. He was even going to come in on a Sunday to show me the car on his day off when they were closed! It's an over 300 mile trip to get to Bianco and back home for me but with the service I received even without buying a car I will surely look to them again on my next purchase! THANKS CHARLES!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Professional and Friendly service
Was looking to buy a Subaru, which this dealership has a number of and they all look like a good value. All cars are clean and seem thoroughly checked out so that customer will be happy. Worked with Ed and am very happy with the Subaru I purchased. Ed also made sure a couple of things were taken care of, which was impressive because this office is very busy. Overall a great experience and would highly recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent and reliable service. I would surely recommend...
Excellent and reliable service. I would surely recommend Bianco Auto Sales, and I was a first time customer! I was able to get the vehicle I always wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy a vehicle....
Charlie and Ed are a great team together. They were very knowledgeable and helpful, maybe because between them they have over 60 years in the business. Very nice quality vehicles, would definitely go back for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A breath of fresh air
Thank you again to Ed and Charlie for an outstanding and seamless experience. My family purchased their first car with them back in 2014 while I was in high school; a 2003 Volvo s40 and it ran beautifully. Ed even went so far as to come to our house to personally deliver new windshield wipers. Needless to say their customer service is above and beyond. So when it came time to find a car for myself I kept them in mind and am so glad I did. I saw a 2011 Jeep Liberty Sport on their website and immediately put in a request to look at it. It was on a Sunday and I wasn't expecting a response until Monday but Charlie surprised me and contacted me that same day. I walked in a few days later to test the car and was greeted with such openness. On top of that, these guys stayed later in the day to accommodate my schedule so thank you. Charlie was upfront and honest throughout the whole process of test driving and that is something you won't find everywhere and I appreciated that tremendously. Next I met with Ed, the finance manager. For a first time car buyer, Ed is a breath of fresh air. He went above and beyond to help me finance this car, kept me involved every step of the way, and answered any questions I had (and there were quite a few). I honestly can't thank them enough! I absolutely love my car and thoroughly enjoyed the experience. If you're looking for honest people and a stress free experience please go to these guys because they will work around the clock and accommodate you as best they can.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, efficient, friendly.
Ed at Bianco got me an old Subaru Forester in no time. answered all my questions, called back, made it easy. Started Monday, driving my car out on Wednesday. Good value and good treatment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is THE PLACE TO GO!!!!!!!
Okay, first of all, I still feel like I'm dreaming...!!! THANK YOU Ed & Charlie for your OUTSTANDING help and service, if I could give you more stars, I would!!!! I walked in today, and let me say this, you immediately feel like Family, which is unlike any other dealer I've ever worked with, so refreshing!!! So I test drove my car with Charlie and again, very relaxing and he's so knowledgeable. I fell in love with my car, which BTW, is a 2015 Charger SXT AWD, and a RARE car to find around here, it is everything I wanted! Next I met with Ed, who handles the financial aspect and he's absolutely wonderful, both Ed and Charlie! Ed wet above and beyond to help me finance this car, I mean truly, far beyond what I could imagine, Ed literally made my dream come true! Ed, Charlie, I HEARTILY THANK BOTH OF YOU, I couldn't be more happier and if and when anyone is looking for a car, I promise to send them your way, because I know they will be in the BEST hands possible, always, with everyone best interest at heart! I wish I could truly Thank You as much as I mean it!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service!
After weeks of searching for a car and feeling discouraged from not being able to find anything within my price range, I came across Bianco Motors in Stamford. I came and looked around at first and saw a few promising options. Ed told me more cars would be in within a few days so we set up an appointment for me to take a look. I came and walked out with a great car. From the very beginning, Ed and his team were friendly, welcoming and knowledgeable. The communication with Ed was outstanding--he was on top of everything and made me feel secure in my transaction. I didn't feel rushed at any point and felt at ease, especially with the professionalism displayed from beginning to end! I highly recommend Bianco North and appreciate Ed's help. I am so happy with my car and will be back for any future needs I have! Thank you for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A+++ Dealership
I was treated with respect by Ed and the employees. I got a fantastic deal on a Jeep and it rides like it is brand new, would I recommend Bianco Auto to other people ABSOLUTELY
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
