Skip to main content

Jim Coleman Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (230 reviews)
Visit Jim Coleman Cadillac
Sales hours: 9:00pm to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00pm–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (301) 841-6455 (301) 841-6455
Used (301) 841-6768 (301) 841-6768
Service (301) 841-6303 (301) 841-6303

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Coleman Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Jim Coleman Cadillac

Mike @ Jim Coleman is a great salesman. Not too pushy ... easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The staff was very pleasant and ready and willing to...

The staff was very pleasant and ready and willing to accommodate you if it were possible. This is the third time I have come to Jim Coleman and was treated with the utmost care and respect, no matter the request. I will definitely recommend Jim Coleman, especially Mr. Price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thanks for leaving such an awesome review! Our sales team focuses on accommodating our customers, no matter what it takes! If you have any future automotive needs, you know where to find us. Also, connect with us on Facebook and Twitter to take advantage of the latest deals and service specials. Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

Great buying experience, Glenn Price was a pleasure to...

Great buying experience, Glenn Price was a pleasure to work with. Professional, knowledgeable and courteous. Service department well run. Complementary rose for my wife was a nice touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

I'm excited to hear of your recent positive visit! We work tirelessly to make sure that our customers leave happy. Thanks for being so nice as to write this review! We'll be more than happy to assist you in the future. We look forward to seeing you again! Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

The dealership was flexible in pricing. They did not want...

The dealership was flexible in pricing. They did not want to lose the sale. The salesman was friendly and engaging. The used car sales manager was helpful in closing the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for going out of your way to do business with us, as well as leaving us this review! We work very hard to make sure that our customers are satisfied. Be sure to contact us with any questions you may have. Also, find us on Facebook and Twitter to stay informed with the latest specials and events that are happening. Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

WE DROVE 3 HOURS TO BUY FROM THIS DEALER THEY ARE GREAT ....

WE DROVE 3 HOURS TO BUY FROM THIS DEALER THEY ARE GREAT . GLENN PRICE IS A FIRST CLASS GUY NO PRESSURE SALES. THEY ACCURATELY DESCRIBED THE CAR BEFORE WE LEFT AND WHEN WE ARRIVED IT WAS EXACTLY AS DESCRIBED AND READY TO GO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Charles, thanks for this amazing review! We exercise honesty and integrity to our customers because we know that in some cases you may be traveling from far away and also that your time is valuable. Congrats on the new car! If you have any questions or concerns, do not hesitate to contact us. We often post service specials and other great content to Facebook and Twitter so be sure to find us there! Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

Jim Coleman Cadillac was by far the best experience I...

Jim Coleman Cadillac was by far the best experience I have had at a dealership. This is the 3rd car that I have purchased, but the first at Jim Coleman. I never want to go anywhere else, the customer service was absolutely amazing. Michael Jaffe went out of his way to make our transaction as smooth as possible. Michael made a point to show me all the features the car had and for that I am completely in love with the car. Customer Service, Professionalism, everything is a 10!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

It's great to hear that we made such a great impression on you! Thanks for taking the time to provide this feedback. We would love the opportunity to work with you again in the future. Check out our Facebook and Twitter pages. We often post service specials and other great deals there! Thanks again. Tim Ralston | General Sales Manager | tralston@jimcolemanauto.com

Retired federal government employee; currently, a

I was very happy with the service I recently received at Jim Coleman Cadillac. The gentleman who served me was polite, kind, and courteous. He carefully listened to what I had to share with him about my automobile and appeared anxious to get started on getting the problem solved. I was very happy with the service I received and, I would gladly recommend the service of Jim Coleman Cadillac to any deserving person..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service

Joe Pallante, Service Manager, has been extremely helpful and reliable each time I've brought my car in for some kind of work. He's down to earth, informative, and absolutely true to his word. Couldn't ask for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nana was very quick to respond to my emails and gave me...

Nana was very quick to respond to my emails and gave me the answers I needed to make a easy decision. Once we had an agreement, Nana, personally delivered my vehicle to my house and we signed the documents in my dinning room! This was the most convenient automobile transaction ever, Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tyler, thank you for the kind words about Nana! Our team strives to provide excellent service like this each and every day. Be sure to follow us on Twitter and Facebook for special offers and coupons. We appreciate you choosing Jim Coleman Cadillac and we look forward to working with you again soon. Enjoy your new vehicle! Regards, Tim Ralston General Sales Manager tralston@jimcolemanauto.com

It was a pleasure to work with Nana and the entire staff...

It was a pleasure to work with Nana and the entire staff at Jim Coleman Cadillac. Nana warmly greeted us and promptly led us to the two vehicles we were interested in. He proceeded to take us on a guided, informative test drive. He patiently priced three cars Escalades. He diligently researched and asked questions to ensure we would receive any and all incentives available. We received an excellent price without having to negotiate pricing. The friendliness and excellent customer service continued as we meet with a warranty and financial specialist. Our over all experience was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for this fantastic review! We really appreciate you taking the time to share your valued feedback with us. It sounds like the team was able to create an excellent car shopping experience! Congratulations on your purchase; if there is anything else we can do for you please let us know. We look forward to working together with you in the future. Thanks again, and see you next time! Regards, Tim Ralston General Sales Manager tralston@jimcolemanauto.com