Reviews
Sservice and experience with Kevin was exceptional and
Sservice and experience with Kevin was exceptional and above and beyond satisfactory. I will be looking to schedule our service with you specifically in the future. Happy New Year.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Kevin provided exceptional service at Diablo Subaru of Walnut Creek! Thank you for choosing us, and we look forward to assisting with your future service needs. Happy New Year!
Your Service process from greeting at drop-offs to
Your Service process from greeting at drop-offs to pick-up is smooth flowing. Your staff is very efficient, knowledgeable and professional. Kudos to your great team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're happy to hear that our team at Diablo Subaru of Walnut Creek provided a smooth and professional service experience. We appreciate your support and look forward to serving you again!
Great service every time.
Great service every time. I’ve had multiple Subarus serviced here and bought my current one. All around a great place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phillip, we're delighted to hear that you've consistently had great experiences with us at Diablo Subaru of Walnut Creek. Thank you for your continued trust and support!
I’ve taken my vehicle to Diablo Subaru of Walnut Creek
I’ve taken my vehicle to Diablo Subaru of Walnut Creek since we’ve purchased it there. Their service has treated us well, especially since we’ve had Mason Juergens guide our vehicle service needs. Thank you Mason for your efforts in excellent and consistent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Diablo Subaru of Walnut Creek! We're delighted to hear that Mason has been providing excellent and consistent service. We appreciate your kind words and look forward to serving you again!
I would recommend to make an appointment even for an oil
I would recommend to make an appointment even for an oil change, you will save yourself at least an hour or more by doing so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback at Diablo Subaru of Walnut Creek. Safe travels on the road ahead!
Excellent service and found the part to be under an
Excellent service and found the part to be under an extended warranty settlement which made things even better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johnrinne, we're delighted to hear that our team at Diablo Subaru of Walnut Creek provided excellent service and helped you with the warranty settlement. Thanks for sharing your experience!
Excellent service from Mason, thorough, friendly,
Excellent service from Mason, thorough, friendly, competent. Service was completed timely, with a clear explanation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Mason provided excellent service at Diablo Subaru of Walnut Creek! It's great to know everything was completed on time and explained clearly. Thank you for sharing your experience with us!
Kevien Dillard went beyond expected and took great care
Kevien Dillard went beyond expected and took great care of my car and me, I am epecialy impressed since I brought my car in on the day before Christmas Eve with check engine lights on, I did not have an appointment, because I drove into town to visit my Mother the night prior and got in my car to run errands the next morning to be greeted by my dashboard lighting up with the error lights . Subaru had worked on my car and it was repaired by and ready for pickup on Christmas Eve! Communication was excellent along with the service! Thank you Kevien and Walnut Creek Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, we're delighted to hear that Kevin and the Diablo Subaru of Walnut Creek team provided such excellent service during your visit. It's great to know we could assist you promptly, especially around the holidays. Thank you for sharing your experience!
First visit under warranty.
First visit under warranty. I was treated in a friendly, respectful and professional manner by Mason. I had a small alignment problem which was corrected without any problem. I was given transportation to and from my home. I am happy this experience went well and I am happy to give Mason and Diablo Subaru service five stars. Keith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith, we're glad to hear that Mason and the Diablo Subaru of Walnut Creek team provided you with a seamless service experience. Thank you for sharing your positive feedback! If there's anything else we can do for you, just let us know.
Great experience with Nicolas at Subaru Walnut Creek.
Great experience with Nicolas at Subaru Walnut Creek. He was nice, knowledgeable, courteous, and I recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Nicolas provided you with a great experience at Diablo Subaru of Walnut Creek. Thank you for recommending him and our team!