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Reviews

Average Ratings

4.9
556 lifetime reviews.
  • Fast, Friendly Service and A Great Deal

    The sales staff could not have been more polite and informative. They listened carefully to my criteria and worked to meet them at the best price...

    Dealer Response

    Pat, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those ef...


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    The sales staff could not have been more polite and informative. They listened carefully to my criteria and worked to meet them at the best price in the area. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pat, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Internet Services

    Only talked to the internet sales people. Never went into the dealership because I didn't like the price they gave me.

    Dealer Response

    Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharin...


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    Only talked to the internet sales people. Never went into the dealership because I didn't like the price they gave me.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Great asm

    All of it nothing I can change so works well Mike the Asm was excellent and the porter Ben was veryfast

    Dealer Response

    Thank you for writing about your visit with us, Elroy! I am happy to hear that Mike and Ben were able to provide you with the outstanding customer...


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    All of it nothing I can change so works well Mike the Asm was excellent and the porter Ben was veryfast

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Elroy! I am happy to hear that Mike and Ben were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Service

    I have been continually pleased with the prompt, efficient and courteous service received from Coleman Toyota. The quality of their work is alway...

    Dealer Response

    Robert, Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will...


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    I have been continually pleased with the prompt, efficient and courteous service received from Coleman Toyota. The quality of their work is always topnotch.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Thank you for continually choosing us for your vehicles' service needs and it was a pleasure working with you. Until next time, drive safe and stay well! Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Overall the best car buying experience I've had

    We had nice, competent people to deal with from start to finish. We ultimately were able to find a fair deal for both sides.

    Dealer Response

    Elysia, we love hearing about customers who have a great experience at Jim Coleman Toyota and we are glad you are one of them! Please feel free to...


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    We had nice, competent people to deal with from start to finish. We ultimately were able to find a fair deal for both sides.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elysia, we love hearing about customers who have a great experience at Jim Coleman Toyota and we are glad you are one of them! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Always the best!

    Great sales team! Professional and extremely courteous. Always bending over backwards to satisfy the customer! Extremely friendly, patient and rel...

    Dealer Response

    Richard, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. We strive to provi...


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    Great sales team! Professional and extremely courteous. Always bending over backwards to satisfy the customer! Extremely friendly, patient and relaxed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Great Service

    Friendly, professional, well organized and on time. The waiting room was comfortable also with great coffee choices. Staff was great.

    Dealer Response

    Thank you so much for taking the time to share your feedback, Carol. We do put a premium on customer care, best amenities and of course great serv...


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    Friendly, professional, well organized and on time. The waiting room was comfortable also with great coffee choices. Staff was great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback, Carol. We do put a premium on customer care, best amenities and of course great service, and we are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent customer service. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Superb Service from Mr. Dempsey

    Mr. Dempsey is a consummate professional--very responsive and customer oriented. He never drops a detail and is very upfront about cost estimates ...

    Dealer Response

    Hey Jennifer and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. I will be sure to pass alo...


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    Mr. Dempsey is a consummate professional--very responsive and customer oriented. He never drops a detail and is very upfront about cost estimates and scheduling. The service is great and I am a loyal Coleman Toyota customer!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Jennifer and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. I will be sure to pass along your praises to Mr. Dempsey and we look forward to your next visit. Happy driving! Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • Great service

    I greatly appreciated the friendly customer service reps, the quality of the repairs and the assistance of a loaner car so I wouldn't lose out on ...

    Dealer Response

    Daniel, Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thor...


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    I greatly appreciated the friendly customer service reps, the quality of the repairs and the assistance of a loaner car so I wouldn't lose out on productivity that day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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  • friendly staff

    The sales people very willing to make the deal happen at the price I could afford, dealing with Hajeer was more pleasant than at 2 other Toyota de...

    Dealer Response

    Mark, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms...


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    The sales people very willing to make the deal happen at the price I could afford, dealing with Hajeer was more pleasant than at 2 other Toyota dealers

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we have provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com


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