Reviews
It’s a laid back dealership offering lots of great...
It’s a laid back dealership offering lots of great vehicles and knowledgeable and friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
Luis Romero is highly professional, not pushy or...
Luis Romero is highly professional, not pushy or aggressive and a pleasure to work with. This was the best car buying experience of my entire life - and I’m an old man.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello George and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Luis was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
Great customer service and great overall experience. We...
Great customer service and great overall experience. We we're able to get what we wanted at a great price. Luis Romero was fantastic to work with! 5 Stars!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
Thank you to Luis Romero and team for being such a...
Thank you to Luis Romero and team for being such a PLEASURE to work with. I haven't purchased a new car since 2004 - and I couldn't be happier with the process, or my new RAV4. Thank you for all your help and patience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had an excellent experience with Luis and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
Overall good experience
White 2009 Toyota Camry. The Sales Rep Luis Romero was very supportive to ensure was car mechanically and cosmetically sound as my sons first car. Finance team very accommodating. Second visit was for the Transmission fluid exchange. Overall good dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback, Lu. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
We appreciated Luis' help with our Prius purchase. It...
We appreciated Luis' help with our Prius purchase. It was our first time to purchase a hybrid car, and he was patient and knowledgeable with all our questions. Thanks!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Luis and our team were helpful during your visit and that you love your new Toyota Prius. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
I don't buy cars very often. This was my third purchase...
I don't buy cars very often. This was my third purchase from Jim Coleman, after buying Camrys in 2005 and 2016. Luis Romero was a pleasure to deal with, very straightforward in helping me select a new Avalon and complete the purchse.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
KT, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jim Coleman Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
Luis and Management team were very helpful. They went...
Luis and Management team were very helpful. They went above and beyond my expectations and were able to get me the vehicle I wanted. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
Jose Redd was amazing to work with. Vince Leonard...
Jose Redd was amazing to work with. Vince Leonard discussed the repairs his team had done for the car and was very knowledgeable and genuine. Both were extremely pleasant to work with, not pushy, straightforward, and understanding of our needs. Would easily recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com
We purchased a new 2021 Rav4 Prime SE from the...
We purchased a new 2021 Rav4 Prime SE from the dealership, and we're over the moon with it. Jose Redd was a top-notch salesperson; he answered all our question thoroughly, was responsive throughout the process as we waited for the vehicle's arrival, and made the buying experience great and fun. Bienvenu Bahati was a terrific business manager who made the paperwork a clear and painless process. Would highly recommend this dealership to anyone looking for a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of Jim Coleman Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com