Reviews
Do not trust, and they do not know their cars.
Do not trust, and they do not know their cars. Factcheck independently all information they tell you, because they lie. Purchased a car at Darcars 355 instead.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Anon, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Jim Coleman Toyota, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (301) 618-0480 to discuss ways we can better serve you in the future.
Can’t say enough wonderful things about my experience at
Can’t say enough wonderful things about my experience at Jim Coleman. They were polite and easy to deal with. Luis Cortes showed me quite a few Rav 4’s but they didn’t have a silver one so he drove 60 miles to another dealership to get me the car I wanted. Even weeks after when I had some questions, they were very helpful. I drove from Harford County to Bethesda to buy my car and it was worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Dealership, just bought our second car from
Excellent Dealership, just bought our second car from here. We are going home happy and satisfied with the service and help we received from our seller Jose L. Redd. Great sales consultant!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose Redd provided excellent customer service.
Jose Redd provided excellent customer service. Answer all my questions.. he made sure to solve all problems by taking the time needed. Was friendly to my family and made sure everything went as smoothly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We don't shop for cars every day!
We don't shop for cars every day! We had the opportunity to do it with Mr. Redd and the experience could not be better. From the moment we arrived at the dealer to the point we left (a few hours later), Jose was with us and his advice was always franc and honest. At the end, and with our new car already parked in front of the house, we could not stop talking about him, like if he was part of the family. For sure, the car is great, and Jose will remain in our memories for the years to come.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim Coleman Toyota provided excellent service for my
Jim Coleman Toyota provided excellent service for my wife and me. When they did not have the model we wanted in stock, they found it in a different location and obtained it for us. We worked with Jose Redd, who stayed on top of the situation and was responsive to our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose Redd was transparent and earned our trust from the
Jose Redd was transparent and earned our trust from the beginning. Phenomenal to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose Redd was very helpful and very professional.
Jose Redd was very helpful and very professional. He went out of his way to show us the new bells and whistles on the hybrid Camry that we purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership.
Great dealership. Great customer service. No pressure just very helpful and knowledgeable. I had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman, Jose, was the best person we’ve ever worked
Our salesman, Jose, was the best person we’ve ever worked with when it comes to buying a car. He was so informative and helpful during the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car