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Chevrolet of Montebello

(303 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–9:00pm Closed
New (323) 271-0901 (323) 271-0901
Used (323) 803-7043 (323) 803-7043
Service (323) 313-0029 (323) 313-0029

Reviews

(303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Montebello from DealerRater.

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Great customer service

Thanks to Ricardo we got the truck we wanted he went out of his way to get is the best deal possible. Definetly referring my family and friends Montebello Chevrolet to see Ricardo V.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional knowledgeable service.

Called this dealer and asked For a seasoned sales man. No time for nonsense or games on prices. Lucky for us we were connected to Victor Pimentel. Victor is as professional, knowledgeable available and encouraging on helping get the right vehicle for us. He was not pushy nor aggressive. It was a lattice experience. We plan on purchasing another vehicle and we will call Victor. Thanks Victor. -W.&E.Rodriguez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just fill groovie in my new 2018 Chevy Equinox!!!

I would like to thank Daniel Diaz for all his help and EXCELLENT CUSTOMER SERVICE!! He really went out of his way to make sure I choose the right car and very knowledgeable even though he is new to the dealership. I will recommend him to all that ask about my beautiful new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Excellent service, easy and simple paper work, very good and experienced people Oscar Rivera Give us a great service by phone and then face to face then finance department Jr. give us excellent service as well. We are very happy on our shopping the new Malibu hibrid 2018..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer Service With Confidence

Tom Denney is awesome! Gave a great price and didnt mind us shopping around knowing we were going to come back. He was Honest and Confident!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change

The employees are very Friendly. The service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com

Montebello Chevy

Great overall buying experience.. Knowledgeable staff. no hassle buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com

Great customer service

Franklyn went beyond my expectations. I would definitely recommend him for all your car shopping experience. He was very professional and has lots of knowledge on every car in their lot. I recommend his services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales Rep Franklyn give s great customer service

Sales Rep Franklyn Lopez is professional, friendly and goes above and beyond to met your expectations with his great help o _5was able to get the car I want at the price I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com

Exceptional Service

I went to Chevy Montebello after visiting another dealership where I had a terrible experience. I absolutely love the customer service here! Christian Montes was my leasing consultant and he along with every one else on the team worked their hardest to get me a deal I was comfortable with. I really appreciate their time and effort and PATIENCE with me! In addition, I had to go back for a quick service and the service team was equally exceptional. Thank you Chevy Montebello! I am so happy with your service and I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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