Reviews
Buying process was made simple and negotiation was
Buying process was made simple and negotiation was reasonable and to straight forward. I work with Gene Simmons as my sales consultant and Mike Meriwether as my finance manager. They were both fantastic and made the process simple yet thorough. I would highly recommend them both and would recommend this dealership to anyone in the market! Gene also took the time to answer several emails with many questions before I even visited the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!
Saul A
The best in the city hands down loveeeeee them !!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you so much for your positive comments about Williams Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Excellent
Mr. Mac Chigaru is an excellent sales consultant. He was professional, thorough, very friendly & really knowledgeable about his products/ cars he?s selling. It was an excellent experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
Oil change and tire rotation were fine. I had made an appointment so got out in around an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The worst
No customer respect. Only in it for themselves. Price over market even when others don’t. I wouldn’t recommend working with them. Look elsewhere for a better experience.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (704) 697-1600. Take care!
Easy and pleasant!
Easy and pleasant!! Honest and straight forward! Ask for Gene Simmons!! We love our car and you will not be sorry!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Williams Buick GMC and we hope to see you again.
Gene Simmons has sold us 3 vehicles and we have been
Gene Simmons has sold us 3 vehicles and we have been super happy with each purchase. The whole team at Williams Buick GMC is super knowledgeable and very professional. They pay attention to detail and their communication skills are excellent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Gene Simmons and the Williams Team are fantastic.
Gene Simmons and the Williams Team are fantastic. They had exactly what I wanted and the process was incredible!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Trustworthy, easy & quick buying process
Pat & Malcolm were amazing to work with in the purchase of my new car. They had most of the paperwork ready before I even got there. I was in and out in less than 2 hours! It was a surprisingly straight-forward and positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Williams Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Review
Hate car buying process. This was among best I have had
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!