Reviews
OIl change/Service
Always nice to deal with the fine people at Williams GMC
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Eugene Moore, Jr
Friendly, courteous service. Not pushy like other dealership. Good attitude and humor. Pleasing personalities. Thank you for making this buying experience worthy of my time.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever.
Above says it all. Owner, Mac in sales, Ron in finance were all terrific. Would highly recommend this dealership to anyone. We love the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Third brake light
The only issue I had was the cost. $300.00 to replace the third brake light was a bit much, glad it wasn't a major repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service and Sales
Service is great! I really like the loaner car program as well, when available. What can be more professional is the timeliness the sales management responds to queries. I had to call and remind several times and continue to escalate just to get an answer for a promised fix on the certified vehicle I purchased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Canyon's second maintenance visit
I was greeted promptly and courteously when I arrived which was earlier than the service area opens. Also a driver was available to take me to the train station. All regularly scheduled maintenance was performed along with one recall item in a timely fashion and I was able to pick up my vehicle with a quick check out process so that I could be on my way. I love the convenience of the shop and the friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Williams Buick GMC
Customer service was excellent as we needed a "loaner" while the car was being serviced. It was ready when we arrived and were able to go to an appointment while the car was being service, the "loaner" was a new car with less than 200 miles on it. The service was both regular checks and an oil change/ lubrication plus a leak problem that had just popped up. All were completed well, the leak was found and corrected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I really do not understand what should be this.
I am very please with the services provide to my car by this dealer, I have been taking my car there for the last 3 years,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred Dunlop
Extremely pleased......and that does not happen often in the car buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding!!!
I worked with Kirbee Fields on the purchase of a new GMC Acadia. Kirbee is very knowledgeable, professional, and gracious. He took the time to show me several vehicles and answered all of my questions. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car