Reviews
Car purchase
Casara and Victor were very helpful with my problem with my repairs. They were willing to make sure the car was inspected and repaired. Thank you both.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Triple rip off repair.
They want $1650 to replace a steering hose. Then they won’t let me cancel the job by dodging my calls. I have to go down there and get my car. It is very scary. Please help.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your feedback has been forwarded on to our team and we are currently looking into this matter.
Great service.
Waiting room clean and time to wait was exactly as stated. For not having an appointment I was out at a decent time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Tosha. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Hemborg Ford Team
Fast service and very helpful staff.
Fantastic service and I love the family feel of this dealership. I always get great service when I bring my vehicles here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hemborg Ford Team
Great Service
The experience was very pleasant and hassle-free! Duane Dade was patient and responsive to my questions- great test drive! Dustin Hawkins accommodated my questions regarding financing, and worked with my credit union to facilitate the transaction with ease. I couldn't ask for a better experience! Thank you, Hemborg Ford for restoring my faith in Ford! Having a prior bad experience left me extremely tentative about purchasing another Ford. I'm glad that I believe in second chances... The Dynamic Duo, Duane and Dustin, didn't disappoint! :-D
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Hemborg Ford Team
Great Customer Service
Staff was extremely helpful, courteous, and practiced safe protocols. Sales person explained everything and walked us through using the features of the new vehicle before leaving the facility.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hemborg Ford Team
Service You Expect
Tony the service writer gives me Good service and always presents options. Parts are available at a fair price and in a quick and easy pick up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Wow! That’s all I can say. The service is excellent...
Wow! That’s all I can say. The service is excellent although a little slow. Quality takes time I suppose. The only request I have is the management makes everyone grow luscious beards and mustaches like some the beautiful staff. I’m talking to you Jose
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Purchase of new Mustang GT
Everyone I spoke with was kind and professional, Liz in sales made my buying experience a great one. She gave me the best price, was straight to the point and professional. No gimmicks, no games. She is why I purchased from Hemborg.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hemborg Ford Team
Great service.
Patt was very nice and helpful. My truck was done on time. And repairs were done to my satisfaction. Great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com