Reviews
Great service
They are always helpful. Robert the service manager always takes time out of his day to talk to his customers. Jose always goes the extra minute to insure that everything is done correctly the first time. Most of the people is service is outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Richard. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Service writer
One of the best service writers is Louis. He’s so humble and respectable. Whenever I’m there he always let me know how much he enjoys his position and it shows in his work ethics. I am very pleased with the level of service I am getting with this young man.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Great service
Customer services was amazing! All Service advisors are very nice and attentive. They made me feel welcomed when I came in. I was kept inform on my vehicle. Wait time was decent! I would definitely go back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com
Great a
Liz, made online experience easily, and located a truck of another lot. She went above and beyond to make he Del Come though. Ford incentives were great
- Customer service 4.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Hemborg Ford Team
Excellent service, events happened as told.
I was made to feel at ease being there. I never felt like what I had to say was not applicable.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Hemborg Ford Team
Julie Van Dyke
Very easy and fast people are so friendly and helpful. You can’t improve on perfection. Answer every question honestly will buy from them again and use there service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Hemborg Ford Team
Great Service!
I drove my Crown Victoria to my local Hemborg Ford dealership to have them inspect my steering column. I ended up needing a new steering column. They ordered me a new one and had it installed and ready soon after.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Hemborg Ford Team
Good service, can be pricey to repair some items
Service was done within reasonable time. Car wash is the best Part at the end of service. Wish the car cosmetic parts would be covered under warranty
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jesse, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Hemborg Ford Team
Not the best purchase for me
? For $27 k with tax I was hoping not to have the ceiling sagging from the header in areas and the bumper shaking as it is loose. It didn't appear that much was looked at before selling it. If I could return it I would and buy something else
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Hemborg Ford Team
Oil service , Air Filter and other service repairs
It was a pleasant experience , great customer service, Tony explained everything well. The timing on work was great the tech kept me in the know at all times
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Hemborg Ford Team