Reviews
Always professional and great customer service.
Always professional and great customer service. In and out in a timely manner. Confident that the work performed will be done correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team and that you felt confident in the service you received. We appreciate your feedback and look forward to serving you again. Regards, John Fakhoury General Manager Customercare@empirenissan.com
Always great service at Empire.
Always great service at Empire. They kept me informed of its progress during service. Peace of mind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi discoverela, thank you for sharing your positive experience at Empire Nissan! We're delighted to hear that you were kept informed and had peace of mind during your visit. Your feedback is greatly appreciated and we look forward to serving you again in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com
I’ve been a loyal Empire customer for over 15 years and
I’ve been a loyal Empire customer for over 15 years and even though there’s a Nissan dealer closer to my house I continue giving my business to Empire. I’m always treated professionally and will continue coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for your continued loyalty to Empire Nissan. We truly appreciate your kind words and are delighted to hear about your positive experiences with us. Our team is dedicated to providing exceptional service, and we look forward to serving you for many more years to come. Regards, John Fakhoury General Manager Customercare@empirenissan.com
When I go to Empire Nissan for service.
When I go to Empire Nissan for service. I always like to see Gary Worley there ive known him forever, always friendly polite and knowledgeable About my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Randy, thank you for sharing your positive experience with us! We're thrilled to hear that Gary consistently provides you with excellent service. We appreciate your loyalty and look forward to continuing to assist you with all your car needs. Thank you for choosing Empire Nissan! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Rafael perez help me out with my car service like always
Rafael perez help me out with my car service like always he took care of me very nice person to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Victor, thank you for sharing your positive experience with Rafael! We're thrilled to hear that he provided you with excellent service. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing us for your car service needs! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Gary was excellent in hearing my concern from service 3
Gary was excellent in hearing my concern from service 3 days prior, identified the issue, and quickly got it resolved to get me back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, CSantos for taking the time to let us know how we did. We hope you have a great day! Sincerely, Irma Vasquez Owner Loyalty Manager Empire Nissan 909-563-7770
Awesome service love the quickness and help received by
Awesome service love the quickness and help received by my tech super fast and easy process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Empire Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day. Sincerely, Irma Vasquez Owner Loyalty Manager Empire Nissan 909-563-7770
Great service and on time as promised.
Great service and on time as promised. Purchased 3 or 4 vehicles from this dealership. Professional service great staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fernando, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have been satisfied with our service and staff during multiple visits. We look forward to continuing to provide you with excellent service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com
I love it here, I have bought all my cars at this
I love it here, I have bought all my cars at this dealership! I would recommend going and checking them out before you buy anywhere else. Ask for Juan! I have been buying from here for over 20 years!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Db, thank you for your loyalty and for recommending us! We're thrilled to hear that you've had such a positive experience with us over the last 20 years. We appreciate your support and look forward to continuing to provide you with excellent service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com
Profesional service.
Profesional service. And advised what need my car appreciated. Helpful with the part of car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patricia, thank you for your kind words and 5-star rating! We're thrilled to hear that you found our service to be professional and helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback! Regards, John Fakhoury General Manager Customercare@empirenissan.com