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AutoNation Honda Dulles

(3,518 reviews)
Visit AutoNation Honda Dulles
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (877) 749-8842 (877) 749-8842
Used (877) 748-6010 (877) 748-6010
Service (877) 755-0654 (877) 755-0654

Reviews

(3,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Dulles from DealerRater.

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Outstanding customer service from Richard, professional,...

Outstanding customer service from Richard, professional, responsive, and friendly. Thank you. Scheduling on line was simple, efficient, and effective. We also appreciate the same day service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Recall completed ok ok ok ok ok this is a foolish request...

Recall completed ok ok ok ok ok this is a foolish request ol I I I I I I I I I I done done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

The reason of the visit was recall for fuel pump change....

The reason of the visit was recall for fuel pump change. Upon arrival I was promptly attended by the service guys and necessary work was done well on time as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I just purchased my car 2 days ago and I would not be...

I just purchased my car 2 days ago and I would not be able to pick the right car if it was not for this awesome man I made an appointment with in the first place. From email to text to phone call all the way to our first meeting was definitely a great experience. He is very professional and very patient with me until I come up with my decision with what option I prefer and which car is perfect for me. Imagine keeping him for 4 hours and still have the smile until the last second of our appointment. He definitely an asset to Honda, very professional and at the same time able to build rapport . I have so much more to say but space wont be enough. Definitely a wow experience to me, thank you to Mazen !!!!!Thank you also to the manager in financial services James that I met after Mazen to finalize the finance part ,very professional, polite and friendly,,, finally thank you to Josue who took the time to go over my new car features before driving home and making sure I get home safely..... Keep up the good work, I definitely recommend not just Honda brand itself but Honda Dulles Location pretty much for buying, selling and services. , you guys are the best !!!! Honda wont be the same without these guys..... Honda Dulles location is very cozy , clean and organized, I have been doing car services and always have a great experience. What else can I ask for...God bless you all for your great work..BTW I loved my new Honda Accord 2021 pearly white,,, so elegant.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The service at this dealership has always been handled...

The service at this dealership has always been handled with efficiency. Easy online scheduling is an added benefit. Service advisor was very helpful and work was done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Very friendly, prompt communication, answered all...

Very friendly, prompt communication, answered all questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicle ready at time promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vicki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Requested appointment was accommodated and car was...

Requested appointment was accommodated and car was finished in a timely manner. One problem with this dealership is that you have to make sure the coupon is applied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

Staff was very professional and friendly. I found the car...

Staff was very professional and friendly. I found the car I wanted at a great price. This is the place you want to go to get a good deal at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sultan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Service was done faster than expected. Was told for a...

Service was done faster than expected. Was told for a recall on my car would take 2 hrs or more. Service completed in 30 minutes thanks to Aaron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ninja, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

The best - on top of things. Professional, courteous!...

The best - on top of things. Professional, courteous! Alanna gave me different options and help me make sn informed decision. Thank you, Alanna and Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!