Reviews
Love the Honda Ridgeline, impressive vehicle, smooth...
Love the Honda Ridgeline, impressive vehicle, smooth ride, packed with intelligently designed, easy to use aids. AutoWorld Honda in Dulles is a fine dealership and one which I highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Service representative is very attentive and has been...
My Service representative is very attentive and has been great during my visits to Autonation Honda. The facility is very clean and offers amenities to allow working while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have two (2) Honda vehicles and they were both purchased from Autonation Honda Dulles. This was due to good prices and great service. My next vehicle will be from Autonation Honda Dulles.
They provided excellent service, had a great selection,...
They provided excellent service, had a great selection, the sales person didn’t apply high pressure and overall a very positive experience. We would go back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall great experience and recommend to anyone. Very...
Overall great experience and recommend to anyone. Very professional and not pushing when you say no to recommended service which can be preformed at a later date.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hassan went above and beyond by emailing Honda...
Hassan went above and beyond by emailing Honda headquarters, in order to have our AC compressor replacement covered 90% on our 2017 Honda Civic. Thanks Hassan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The receptionist made sure I was helped immediately....
The receptionist made sure I was helped immediately. Brandon Jackson and Sean Eager provided excellent guidance as I selected my pre owned Honda CR-V.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trusted, courteous service from Adam and the service...
Trusted, courteous service from Adam and the service technicians each visit when vehicle is dropped off for services provided at Dulles Honda Auto Nation, Virginia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience with Auto Nation was great. The salesman...
My experience with Auto Nation was great. The salesman and sales manager took their time to explain the total car buying process. I left happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Romane, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Saw a good deal on a Honda on KBB for $5998. Sat down...
Saw a good deal on a Honda on KBB for $5998. Sat down with the dealer to buy the car and they give me a final nonnegotiable price sheet for $7200. I know there are always taxes and fees, but this was a bait and switch price. There was an $800 documentation fee. The average fee in VA is $400 btw. I might have bought it anyway, but the manager was full of xx. He should have just told me that this price was as low as he was willing to go. Instead he just insulted our intelligence with xx about laws and rules.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Mike, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.
I appreciate your reply. I bought a car elsewhere. Please consider a more straightforward approach for future customers. Just tell them AutoNation isn’t willing to go lower on the price. Simple as that.
The scheduled service was performed exactly as expected...
The scheduled service was performed exactly as expected and completed within the specified timeframe provided when the appointment was made. One additional issue was given Dulles on check in. As a part needed to be delivered, when it arrived I was notified an it was installed post haste.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Dulles. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!