Reviews
Until most recent visit I've been very pleased.
Until most recent visit I've been very pleased. I scheduled a routine service a week in advance and stated I would wait for the car. Changing differential fluid and oil took more than 3 hours. After 2 hours I asked what was taking so long. I suspect the paperwork ad been misfiled and it hadn't been started. I was treated as if I didn't have an appointment and was being squeezed in. Experience was VERY DISAPPOINTING!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (571) 357-3961 so we may assist you in moving forward towards a resolution.
Buying a car from Auto Nation Dulles was a very pleasant
Buying a car from Auto Nation Dulles was a very pleasant experience. No pressure, no rush, all was handled in a customer friendly manner. My best experience in buying a car ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Anna, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Quick and effective.
Quick and effective. Dropped car off for service without prearrangement. Left keys. Car back next day with warranty issue repaired, no cost.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Michaela, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
I always get 5 star service from this dealership.
I always get 5 star service from this dealership. There is a reason why I have bought/leased 18 cars from this place. Wayne is always TOP NOTCH!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lance, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Wayne Brent is the best salesman at this location.
Wayne Brent is the best salesman at this location. He knows the cars, I vestry and works with you to find what you need without all the pressure. They come back with fair prices and unmatched support. You buy a car once and then you service it for the life of the car. You can't find a dealership in the area that is better for their customer support and care.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christine, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cristine is very kind friendly and helpful.
Cristine is very kind friendly and helpful. Excellent service. Will come back again in my next service. Thank you. Thank you thank you thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Karrren, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
My service experience was perfect from beginning to end.
My service experience was perfect from beginning to end. Thorough work and evaluation of my vehicle and service kept me updated through the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
This is our 2nd car purchased at AutoNation Honda
This is our 2nd car purchased at AutoNation Honda Sterling. Mauricio, our salesman, was patient and easy to work with. No high pressure to buy during our first visit and he kept in touch between our first visit and the day we bought the car (and not to an excess). Charif our finance person who walked us through the document signing was knowledgable and did not force things on us we didn't want. Overall a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Herve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable, excellent customer service. Thank you for the review!
Explained the deal very clearly.
Explained the deal very clearly. Rico answered all the questions. They gave me a great deal. Worked out a deal eventually next day. The dealer was great too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best salesman to work with.
Best salesman to work with. Had me covered on my vehicle 2018 Ram 2500. We drove 3 hours away and there were no hidden prices or gimmicks. I feel like I got my vehicle at a way below market price and it was easy to secure financing. Thank you guys for everything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ronald, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!