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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overall great experience

Trevon was very helpful and had a refreshing no pressure approach. Once I decided to make the purchase they had all the paperwork ready and again no pressure to sell any add on’s Overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service and internet buying experience

Great car buying experience. Michael was truly. amazing. Purchased my car through Hurst after finding the vehicle I wanted on the internet. From start to finish, Michael ensured that no detail was overlooked. He arranged for, and oversaw, cosmetic detailing, acquiring an additional key and having the vehicle shipped to my home. I would definitely recommend Hurst and would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Quick and easy. No pressure to buy the vehicle I was looking at. Breece Higgins was great and very helpful. I will recommend him and Autoplex to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

customer service

There was some initial misunderstanding about the features of a vehicle. The Outlander PHEV apparantly doesn't get a lot of attention around here. I was pretty upset about it at first and I felt like it took longer but over all they really did make a lot of effort to help me out and come to a solution where everybody would be happy again. There was no high pressure during sales. Jonathan Lopez is very personable and did a great job with handling things. Their service department did a lot a legwork in trying to research and to help me learn more about the car. In the end I'm happy with the car it just had a surprising learning curve that I didn't expect. (It can be driven simply but there's a lot you can do with it). The people here defied my expectations of car sales men and really went above and beyond to help me out.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceed expectations

My family came into the dealership knowing what we needed and Trevon listened to everything and brought us out exactly what we pictured. Being my first car on my own, I was nervous about the process but Trevon was there to help every step of the way with any confusion I had. He was very clear with everything and there was no haggling involved. It was a very simple, easy process and now my family and I get to enjoy this amazing ride! Go see Trevon !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ms Mary Alcedo

Always the best in Customer Service! I never dread taking my car in. Nathan is always on top of it and keeps me fully informed. The best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

I always receive great customer service from this dealership. Nathan always provides great customer service and keeps me informed of the status of my vehicle while it is being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really went out of their wY

I have to say , my experience with this dealership was amazing. Had a horrible experience at another dealer and ended up giving the car back. I was not only treated amazing but they worked extra hard to get me the car I always wanted and then some. I got a better car, more options and upgraded details all for cheaper than what I was gonna pay for a base model at the other dealer. I went from crying to smiling so big and feeling so happy . Thanks again for all that you did. You all were truly a blessing. And I know I will refer all my friends and family . I will also be a loyal customer for life. What a wonderful experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch. Made things simple and easy.

Make a purchase from out of state is not simple, but Trevon and Kevin made the purchase experience easy. Clear communication, fast and accurate responses and ease of transaction was second to none. Trevon was there from the beginning to end and was great. Kevin had everything we agreed upon ready to go by the time I got to the dealer. Thank you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vehicle owner

Very prompt, courteous and friendly service. I will use this dealership for future repair and / or service. The reception area was prompt in transferring me to service center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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