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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I've had my vehicles serviced at Hurst Autoplex...

I've had my vehicles serviced at Hurst Autoplex Mitsubishi since the dealership opened for business, and never plan on going anywhere else for maintenance or repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can honestly say I’ll be a repeat customer. Keith, our...

I can honestly say I’ll be a repeat customer. Keith, our salesman was great. He was fun to work with and not high pressured at all. We got a great vehicle and trust it will last us for many years to come. We also met several other key players that put this deal together and they were great as well. Rick putting our numbers together and Clint in finance. Thank you for all your help. The fact it’s a family owned dealership says a lot about the way they treat their customers. I definitely recommend them for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was able to schedule an appointment that easily matched...

I was able to schedule an appointment that easily matched my schedule and was greeted as soon as I pulled into the service center. The waiting room was very comfortable and had a big tv making the wait time comfortable. I had scheduled an oil change and tire rotation and it was done in a very reasonable amount of time. Nathan, my service contact, was very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience with no Haggle Pricing

Great Experience buying a 2018 Ford Expedition!! Great easy buying process with just tax ,title, license and very small dealer fee added to what was a very good price. We very much appreciated the them not using old outdated shark in the water sales tactics used by other dealerships we visited that day. Great Leadership from the Baum family seen throughout all the employees. BUY HERE From Victoria or Kevin Sparger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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To be honest I gave Steve Glynn an absolute impossible...

To be honest I gave Steve Glynn an absolute impossible task of finding a difficult vehicle to acquire (dealerships out 10-12 weeks). Ordering, receiving, and installing a laundry list of items that had most other dealerships saying "not a chance". In a time frame that made this ... almost impossible. Not only did he pull it off, he hit a homerun during the process. I purchased this vehicle sight unseen from 1200 miles away. It had EVERYTHING I had requested, it was done professionally and exceeded my expectations. Steve's communication throughout this process was second to none. It was by far the best experience I have ever encountered at any dealership I have ever dealt with. I will definitely be returning for my next purchase. This is the way all dealerships should be run, but good luck to any competitors. They'll have their hands full trying to keep up with this guy and this dealership. Purchased 2021 GMC 2500HD Denali and a mile long list of accessories.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

FANTASTIC job!

I thoroughly enjoyed working with Steve at Hurst Autoplex! We have purchased many cars over the phone, but never had this great of an experience! They even had the car delivered to me for free! Of course, there are always worries when you aren’t able to see or drive a car before purchasing… But Steve made everything smooth and we trusted him fully. He used the words “I would never do you wrong because we already have great reviews and we aren’t willing to sacrifice that. We will take good care of you!” And they did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Purchase experience!

The folks at Hurst Autoplex Mitsubishi were awesome to work with and bent over backwards to get me in my new Outlander! Steve Glynn and Kevin Sparger made me feel at home and went to work for me! The entire experience was second to none and worthy of great praise! Thanks Hurst Autoplex for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Out of town purchase

I purchase a used 2019 Toyota 4Runner in December from hurst Autoplex Mitsubishi, Steve Glynn was my salesperson. My experience was fantastic and made an out of town purchase simple and seamless. When the 4Runner arrived it was everything that was advertised if not better. I highly recommend Hurst and Steve for any purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely wonderful experience Trevon is extremely nice,...

Absolutely wonderful experience Trevon is extremely nice, polite, understanding, Patient and courteous. He made the process painless easy and explained and answered every question I had. His costumer service is the best I have ever seen from any person before. And has gone above and beyond for maximum effectiveness. I would recommend him above anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband has been looking for his weekend car for...

My husband has been looking for his weekend car for months. He found exactly what he wanted at Hurst Autoplex. We started working with Steve on Black Friday, he worked with us over the phone and the deal was done by end of day! We jumped on a plane got to the dealership at 9:45 AM and were out within 2 hours! We appreciate everyone’s professionalism and help making this an easy, painless transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.