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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was an amazing experience Steve was an amazing sales

It was an amazing experience Steve was an amazing sales man and Esther is amazing to work with for finance I have forwarded Steve's number to everyone I know that has been talking about a new vehicle or in the market

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership!

Simple, straightforward buying experience. The vehicle that I purchased was accurately described on line. The salesperson and finance person respected my time; I was in and out within an hour. I will definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic sales and service department.

Fantastic sales and service department. I'd definitely purchase another vehicle here again. You are treated well during and after the sale. That's not very common.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extraordinary buying experience

I give them a 10. This was the best buying experience I have ever had. Everyone there were extremely knowledgeable, kind, friendly, just an extraordinary team. Yes this is a business but to go the extra mile for me is more than I can truly express. I want everyone who is entertaining the consideration of buying a new vehicle to see my new friends, Richard, Luke, Ester at Hurst AutoPlex because they treat you as a person not just a number. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LA & Hurst - Top notch

LA is genuinely the best car advisor and salesperson I've ever worked with at a dealership. His attention to detail, knowledge, customer service, demeanor, and his ethics are really incredible. I'll be buying many cars from this dealership in the future. Esther was also super helpful on the contract side and just easy and nice to work with. Honest dealership overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful with some my concerns and able to get them

Very helpful with some my concerns and able to get them solve. Very knowledgeable and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Yes and very patient, polite and knowledgeable to my concerns.

Consumer response

Thank you

David Brigham provided the best service.

David Brigham provided the best service. Great experience and was a pleasure.. Good selection of vehicles too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The BEST Customer Service in DFW!!

Purchased a 2023 Mitsubishi Outlander Rally Art. The process was so easy and quick. Esther in Finance was so nice and efficient. Breece was knowledgeable and got me the best price for my trade in. I highly recommend this dealership for your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone at the dealership was awesome.

Everyone at the dealership was awesome. Great service and friendly staff. Would definitely recommend anyone to this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working with Kevin Sparger was excellent.

Working with Kevin Sparger was excellent. He was incredibly patient and knowledgeable and explained both the vehicle and process thoroughly. He understood and did his best to find the vehicle I wanted to the exact specifications.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.