Reviews
It was an amazing experience Steve was an amazing sales
It was an amazing experience Steve was an amazing sales man and Esther is amazing to work with for finance I have forwarded Steve's number to everyone I know that has been talking about a new vehicle or in the market
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership!
Simple, straightforward buying experience. The vehicle that I purchased was accurately described on line. The salesperson and finance person respected my time; I was in and out within an hour. I will definitely buy from this dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic sales and service department.
Fantastic sales and service department. I'd definitely purchase another vehicle here again. You are treated well during and after the sale. That's not very common.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extraordinary buying experience
I give them a 10. This was the best buying experience I have ever had. Everyone there were extremely knowledgeable, kind, friendly, just an extraordinary team. Yes this is a business but to go the extra mile for me is more than I can truly express. I want everyone who is entertaining the consideration of buying a new vehicle to see my new friends, Richard, Luke, Ester at Hurst AutoPlex because they treat you as a person not just a number. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LA & Hurst - Top notch
LA is genuinely the best car advisor and salesperson I've ever worked with at a dealership. His attention to detail, knowledge, customer service, demeanor, and his ethics are really incredible. I'll be buying many cars from this dealership in the future. Esther was also super helpful on the contract side and just easy and nice to work with. Honest dealership overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful with some my concerns and able to get them
Very helpful with some my concerns and able to get them solve. Very knowledgeable and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yes and very patient, polite and knowledgeable to my concerns.
Thank you
David Brigham provided the best service.
David Brigham provided the best service. Great experience and was a pleasure.. Good selection of vehicles too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The BEST Customer Service in DFW!!
Purchased a 2023 Mitsubishi Outlander Rally Art. The process was so easy and quick. Esther in Finance was so nice and efficient. Breece was knowledgeable and got me the best price for my trade in. I highly recommend this dealership for your next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone at the dealership was awesome.
Everyone at the dealership was awesome. Great service and friendly staff. Would definitely recommend anyone to this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Working with Kevin Sparger was excellent.
Working with Kevin Sparger was excellent. He was incredibly patient and knowledgeable and explained both the vehicle and process thoroughly. He understood and did his best to find the vehicle I wanted to the exact specifications.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car