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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buy new car.

I worked with Luke and Richard very quick very efficient took In account That I was a returning client treating me So basically Work to get the price of the car to my liking I also worked with Esther the finance manager she was very sweet kind had no problem dealing in getting She worked to get refunds on Warranty And services that I had paid for on previous vehicle. Great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Mr. Gilbert for the great review. I hope you enjoy living in East Texas. Don't hesitate to call if you need anything

Luke and Richard great team

I bought a 2021 outlander sport it was not a good car it had problems from the time I got it I went in and spoke with Luke and Richard and they got me into a new car and now I don't have to worry about breaking down going on vacation or taking the kids to him from school or ball games thanks to Luke and Richard I appreciate y'all loving the 2023 outlander sport

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nathan & Gabriel are a great team.

Nathan & Gabriel are a great team. They have taken care of me & my Jeep since I bought it there in 2014. They are both professional & treat their customers with respect & like family. Thanks so much to both of you, for being so professional & courteous!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The gentleman and service was great.

The gentleman and service was great. He kept me well-informed called me as soon as the car got out of wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

5 Star Dealership

My salesman Billy was great, found me a truck that I could afford and basically brand new versus what I had originally wanted. The finance dept was super easy to work with and the process was quick. I would recommend this dealer to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service !

Great customer service ! Friendly and very polite. Go there everytime for service on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service Drive Manager was great.

The Service Drive Manager was great. He helped all the way thru my service visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easiest dealership experience EVER

Seamless process online. Whole process to get my vehicle took max 2 hours of my time and I never stepped foot in the dealership. Vehicle was as advertised when I received it, no surprises!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Service Advisor kept me well-informed with the

My Service Advisor kept me well-informed with the updates, and although it did take a minute to complete I am very happy with the service overall and my Service Advisor did tell me upfront how long it would take and it did not take as long as he originally said

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent services for the day and I appreciate it so

Excellent services for the day and I appreciate it so much and keep it up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.