Reviews
YO,VERY NICE HUM8LED CUSTOMER SERVICE, WELL POLISH
YO,🗣️32 6AN6 ENT 🤟🏿 THE YOUN6 6UY THAT FIRST HELPED CJ ON 32'S 6ET THE CAR WAS EXCELLENT,HE NEEDS TO MOVE UP TO SALES LIKE HIS FATHER THAT HAD THE COW8OY HAT ON !! 6REAT CUSTOMER SERVICE !! 🤳💪🏿💯🚦🏁🔥🔥🔥🔥🔥🔥👀👍🏿
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Well I wrote an initial review however that was before I
Well I wrote an initial review however that was before I knew the extent of the damages and or false promises from the dealership. Bought a used C8 there last week 3/6. Noticed some condensation in the tail lights they said oh that should dry out. Got it home and the next day 3 of the lights started to fail. I took it to GM and they are having it for a week now for water damages. The dealership owes me a check for $5,000 from the sale, promised it would be to me in a week, well obviously that did not happen. When I call or make contact to get an answer, I get the runaround and no call back. I would be very careful of what you purchase from this dealer as they obviously do not inspect the vehicles they purchase before selling them to a customer. (Yes I have photographs of the lights from the day I picked it up too).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Well my review was pretty rough initially as I had some issues. However the GM called me and apologized and actually took accountability. They couldn’t fix the issue however advised they should have. He was available for calls and texts and helped me with everything I needed without hesitation. Do accidents happen yes, was it a learning lesson yes. Do I highly appreciate how they handled it… beyond words….. minus a mess up this place is actually a really awesome dealership. I’d come back still and recommend them.
PROCEED WITH CAUTION
Bought a used C8 there last week 3/6. Noticed some condensation in the tail lights they said oh that should dry out. Got it home and the next day 3 of the lights started to fail. I took it to GM and they are having it for a week now for water damages. The dealership owes me a check for $5,000 from the sale, promised it would be to me in a week, well obviously that did not happen. When I call or make contact to get an answer, I get the runaround and no call back. I would be very careful of what you purchase from this dealer as they obviously do not inspect the vehicles they purchase before selling them to a customer. (Yes I have photographs of the lights from the day I picked it up too).
- Customer service 2.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The staff at Hurst Autoplex Mitsubishi were professional,
The staff at Hurst Autoplex Mitsubishi were professional, courteous, and applied no pressure to me at all to purchase a vehicle. Their only concern was my taking care of me and meeting my needs. Hands down the best dealership in the DFW area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car Buying Experience
Carl is very friendly and knowledgeable. What a great experience we had at the Hurst AutoPlex.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership and very easy process.
Great dealership and very easy process. However I have to take the car to the dealer the next day for warranty work (defective tail lights) which should have been address before selling the car. Over good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Compliment
Thanks to autoplex Mitsubishi and special to nathen the service advisor for his excellent job and take care Of the customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I always get professional, friendly, ON TIME service.
I always get professional, friendly, ON TIME service. Worth the drive and time even though there are closer places to my home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and I would refer my family members to come and
Excellent and I would refer my family members to come and purchase cars from there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nathan always does a great job!
Nathan always does a great job! Thank you for all that you do Nathan! I will recommend you to all my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair