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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My car buying place from now on

I have never had a dealership be so attentive and knowledgeable before. From the salesman, service manager and finance department. They made sure I got the best deal and knew how to work all the bells and whistles before driving off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Welcoming extremely awesome

Javier and Sean was the kindness warm and welcoming two I ever meet the meaning of team work is what they are. Showed much love, lots of fun and laughter. thank you guy's from the bottom of my heart enjoy every second ,minute and hours with you 2 thanks again see you soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a car

I was on able to buy a car due to credit issues however Sean Dyer really was disappointed that he couldn't help me, It was not about the commission he really wanted to get me out of my high payment But as soon as I am able I will buy a car from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly service

Sean and John were both great to work with. They made the whole experience of buying a car fun and easy. We will definitely go back when we replace our other car in the next few years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome salesman to work with, Sean Dyar

Thanks for a hassle free purchase! Everyone is very friendly and did everything to make the purchase go smoothly! Sean Dyar did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sean is the best salesman

I have bought multiple cars from Sean Dyar at autoplex over the last few years and he is the most personable and knowledgeable salesman they have. He makes the car buying experience fun and works hard to get exactly what you want. If they don't have what you want, Sean will find it quickly. I will never buy a car from anyone else again. Ryan (manager) and John (finance guy) are awesome as well, can't beat this team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy with the vehicle I ended up with.

I brought my 2004 Mitsubishi Endeavor for some maintenance , the vehicle had over 300,000 miles. I decided to get a new vehicle, so I bought a 2016 Mitsubishi Outlander GT. I liked it, drove it around town, I liked it. I took two long trips with three other friends and decided the Outlander was not what I needed. I talked to Eugene Garcia, telling him I needed a bigger vehicle. I told him what I wanted and he made some suggestions. We were driving to an Auto Nation in Lewisville to look at three Ford Explorers. He suggested I drive the 2013 Ford Explorer Limited to the other dealership. I knew I was going lose money on this deal, my error, because I had driven the outlander a little over 5600 miles. I just wanted to be happy with the vehicle I was to drive. I am happy with the vehicle, the dealership and the service, Nathan Hausser, who I trust. I am glad Eugene worked with me and appreciate the assistance of all personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Thank you so much Kevin and Nathan. You guys are the best. We will continue to bring our car to Nathan to service our car, he is so good and really cared about us and not to just make money. Kevin did not pressure on buying our new car, he just gave us good information for us to make the decision. We really do appreciate everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Replacement vehicle for the wife

Randy Boyd really made the buying process easy and simple. No pressure, honest and upfront pricing. After visiting and being lied to by other dealers. It was refreshing to deal with him. I purchased a used fully loaded 2015 Outlander Sport SE with low miles and couldn't be happier. John had me in and out in less than 10 mins. Nothing was pushed on me and the interest and payment, which I wanted remained the same never changing. I will definitely be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Courteous, Honest, they do not recommend unnecessary repairs

Brought my car for recall. they confirmed some repairs suggested by Firestone were actually not needed. Saved me $1200+. Also, they did not try to upsell repairs to me. Nathan was very courteous, sorry, I can't remember the name of the gentleman who had glasses on. I would recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.