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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience with Tom!

I bought a used 2012 Lancer from Tom and it was a wonderful experience from beginning to end! He was very knowledgeable about the product and got me in and out quick. Got a great deal and I couldn't have asked for a better salesman. When you go, make sure you ask for Tom. Thanks again for a smooth and easy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is number 6, why would i go anywhere else.

Kevin is the best. He has been with us for all 6 vehicles. I live in Lewisville where yes there sister dealership is but i drive to hurst to pick up my car because thats where the man, Kevin is. One of his coworkers even asked why i drive all the way to hurst (30-45min depending on traffic) to get my car when lewisville around the corner. ANSWER: how many people can text there sales guy on what they want, and its found quick and easy. Even have papers ready to sign when arive. Not many but i can. I will not go to any one else, he takes care of me and now im finally in my 2016 Black Outlander with my 18in wheels. This ones not going any where. Thanks Kevin and every one at Hurst Autoplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super Fast Completion

My wife and I did most of our negotiating online via the MakeMyDeal link on their page. I was in contact with the dealership via Email and MakeMyDeal website. After negotiating our deal we showed up to the dealership and reviewed the offer. We completed our test-drive and had our vehicle appraised. Everyone agreed to the deal and we were in the closing office in less than an hour and completed all paperwork with 30 minutes. Super friendly and not high pressure sales staff. Best car buying experience to date and I've done several in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Toyota Tacoma TRD !!!!

Great guy KEVIN Sparger, worked with me hard, and I got the deal I wanted, was a fast transaction!!!!! A+ salesman , and dealership, love my new 2016 Toyota Tacoma TRD!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Drove in just to look drove away with a new car

I had a pleasant experience I drove in just to look spoke with Eulogio Garcia he made things very simple he was able to answer my questions and concerns I was pleased that I was not pressured and he was very patient and professional. I would recommend Mitsubishi in Hust if you are looking to buy or just look

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Steve Deffries-5 stars

I can't speak for the whole dealership, but I don't need to. Steve Deffries not only made car buying tolerable, we actually enjoyed it! Skeptics I know it sounds too good to be true but go see this guy and you'll understand. Down to earth, honest (really!) beyond helpful. He actually wanted to go back and help detail the car to help me get out faster. He gave my husband tips and direction on what to do after being ripped off at a discount dealership. A+ personality with zero typical salesman pushiness. Really-zero. Every concern was met including new rotors and brakes withing ONE day of asking. We got better than asking price on our trade in. There is just no con here people. I hope he stays in the areas because we will be buying every vehicle from him going forward. He won't disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, friendly, easy and satisfying!

From our initial contact via email, Steve Deffries was just an absolute pleasure to deal with. He answered every question promptly and directly and was very straightforward about everything. We arranged most of the deal beforehand to both of our satisfaction and when I arrived at the dealership kept to his word and I got through the entire car buying process with a smile on my face the entire time. No cheap sales tricks or schemes here. Just honest, straightforward, great service. It was such a relief and a pleasure doing business with these guys and I would highly recommend them to anyone looking at a buying a vehicle. And Steve is such agreat guy! So fun to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding customer service!

I had a 2004 mitsubishi endeavor,with very high mileage. It started to have some problems due to the mileage and some faulty work done by an outside mechanic. Nathan in the service department was very helpful in telling me everything that was wrong with my vehicle. He was also very kind and patient with me due to me being out of town for a work project. When I was finally able to come into their dealership, Eugene greeted me and my mom. He instantly made us feel at ease and directed us through the process of speaking with Nathan about my vehicle and what my next steps would be of purchasing a newer car. Although my eye was not on a mitsubishi at their place, he was very helpful in getting me the car that I wanted without any pressure of getting anything else. Because I was a first time buyer, the process was fairly lengthy but Eugene was very fun and entertaining during the wait. I felt very comfortable working with such a genuine person and it set my mind at ease knowing I was being helped by someone I could easily communicate with. He was very great to me and my mom. I highly recommend him to anyone looking to purchase a vehicle from this dealership! I also had the pleasure of working with John.He walked me through all of my paperwork and answered all questions asked with no problems. He also took the time to show me all of the buttons inside of my car and what their use was. Before I left the dealership, i had to clean out all of my belongings from my old car and Eugene helped me carry them to my new car, which was going above and beyond to help me out! These guys are great! And really made my experience memorable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchase of my new Outlander!

My son and I came to see Steve Deffries and I traded in my old car and he was able to put me in the perfect car, a new Outlander Sport. He went above and beyond with customer service and making me feel comfortable and trusting. I would highly recommend Steve for anybody looking to get into a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deals and great people!

I bought my 3rd vehicle from Hurst Autoplex and will continue and I highly recommend this place. Ask for salesman Eugene and manager Jim for great service and no hassle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.