Ken Grody Ford

Dane was helpful and friendly. He answered all of our questions and went above and beyond getting some scratches polished out of the hood and explained all the features of the vehicle. Kevin was pushy, borderline rude and willing to say anything (lie) to get us out of his office. Stereotypical used car salesman. Dane made our experience a positive one, but Kevin needs to go back to charm school.

I was able to view the Ford Mavericks side-by-side which is very important to me when making an expensive purchase. Angel was able to help me quickly narrow down and find a hybrid model for me to test drive. There was no pressure when I told him I’d be back. I was able to do some more research and went back later that day to got the truck I wanted.

Excellent experience. Alfonso was very helpful and professional. He all answered all of my questions and made sure that he covered all bases. And promptly returned my text messages as well.

Amanda help me out over there. She went above and beyond to help me I got the car I wanted the deal I wanted all my expectations were met. Everyone was friendly and it was done in a timely manner.

Overall with this place, the team, and our car 10000/10 !!!! Thank you Kevin for taking care of us through the steps of what we want in a car, making us feel 100% on our car plans🤝🏽 Also shoutout to Ryan and Kevin for making us feel like family throughout the process, all good vibes and laughs with them. We love our car, my husband hasn’t stop smiling still lol. My husband already thinking about getting a 2nd car from you guys. We love the hospitality and the trust we have at this place, with the team and this car for our family of 4💛 We love this place and the team !!!

BUYER BEWARE. Evidently this dealership does not do a thorough inspection of their used vehicles. I'm highly disappointed in my experience purchasing from them and will never do it again. I bought a 2017 Jeep Wrangler with about 80,000 miles on it almost a year ago. Starting within six months of owning the vehicle, I've had a string of repairs costing me upward of $5,000. Now, almost a year from the purchase date, the vehicle needs a new engine quoted at over $12,000. Within one year of purchase this vehicle needs $17,000 worth of work, which is just absurd to me. I've bought many used cars in my life and have never experienced this. When I went to discuss this with them they essentially told me that this is just the risk you take when you buy a used vehicle and that they wouldn't help me in any way other than to offer me nearly nothing on a trade-in so they could make another sale to me. Avoid these guys at all costs.

I recently purchased a used certified Ford F-150 from Ken Grody and I couldn’t be happier with the experience! The staff was very welcoming, friendly, knowledgeable, and genuinely helpful. Angel worked with with me as soon as I found the truck that interested me and the finance department worked their magic.. Paloma and the customer service team also were awesome , , everyone made the entire process smooth and stress-free, answering all my questions and ensuring I found the perfect truck for my needs . The F-150 was in excellent condition, exactly as described, and priced fairly. I highly recommend Ken Grody to anyone looking for a quality new or used vehicle—thank you for an outstanding experience!

I recently had a fantastic experience purchasing a 2021 Ford F-150 at Ken Grody Ford Carlsbad. Kevin, my salesperson, was immensely helpful throughout the entire process. He was knowledgeable, patient, and made sure all my questions were answered, ensuring a smooth and stress-free experience. The customer service at the dealership was top-notch, making me feel valued and respected. I highly recommend visiting Ken Grody Ford in Carlsbad if you're looking for a new vehicle; ask for Kevin to guarantee a pleasant car buying journey!

Great customer service. Very welcoming and friendly. Answered all our questions we left very satisfied. Thank you guys.

I worked with Angel Martinez when I was looking to find my Bronco Badlands. Super helpful, super patient and very genuine person. A pleasure to work with while I went through the process of selection. Went above and beyond in making sure I finally got the vehicle and color I wanted. Really great experience for me. Recommend him if you are looking to lease or buy. Thanks again, Angel, for making this such a positive experience!